Brown Shoe
| Category: | Orthopedic Shoe Store |
| Address: | 2108 Tremont Center, Columbus, OH 43221, USA |
| Phone: | +1 614-486-4477 |
| Site: | brownshoesinc.com |
| Rating: | 3.6 |
| Working: | 10AM–5PM 10AM–5PM 10AM–5PM 10AM–5PM 9:30AM–5PM 9:30AM–5PM Closed |
Location
Photos 1
Reviews 8
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Michael Teter
Overpriced and not willing to stand behind the products they sell. Just buy your shoes online! I bought a pair of Rockports six months ago. I could have spent less and bought them online but I got the here because I didnt want to have to worry about returning them if there was a problem with the shoes. BIG MISTAKE! After only six months of less than average wear they are begining to leak at the toes. I took them back and he told me they seemed fine and couldnt really do anything because they werent wet. (I really didnt think I needed to run to the store at 6am a week ago when they leaked to have any credibility). He then tried to tell me that it might have been because my feet were sweating. After I told him that was not the case he felt the need to explain to me that these shoes were only waterproof if the water isnt deeper than the top lip of the shoe. Really?? That would have been a relevant comment had I said my entire foot was wet and I tried to walk through a lake! He said that Rockport wouldnt give "them" anything for these shoes. So apparently, they only back there product if the break even. Theyve already got their money from the customer, do why bother? I rated the a 2 because the gave me a can of waterproofing spray and told me that this would fix everything. I wont use this until I see if this will void any Rockport guarantee because I will have to probably go through them, which will probably cost me another $20 for shipping. Gee when all is said and done I will have paid $150 for $100 pair of shoes and wasted my time driving to the store, TWICE. Save yourself $ and time and just buy your shoes online.
MI
Mike Spangler
Ive shopped for shoes here twice. They are, as others have said, knowledgeable and nice... However, that ends after the sale. I had recently purchased 2 pairs of shoes from them, at their suggestion, so that I could alternate wearing them and potentially save me a trip back in the near future. 6 months after the purchase, one pair of shoes started to come apart at the seams (literally) so, I switched to the second pair. They fixed the first pair without problem and I continued to wear the second pair. 6 months after wearing the second pair.. same thing started to happen... switched back to the first pair and went to see them again. This time, they were rude, unhelpful and suggested that I take my business elsewhere. Which is exactly what Im doing. Id rather order directly from the manufacturer anyway and save some coin versus their over-inflated prices.
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Swizzle Brownie
Family owned business selling quality shoes for a long time, with reason. They know what theyre doing. Buying online is what pushes out small businesses who have expertise in important services that cant be outsourced. We need businesses like this to thrive. Support local brick and mortar! Yay Brown Shoes!
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John Morral
I took my 100 year old father to the Brown Shoes store. He could barely walk because of pain in his feet. After trying on a high quality pair of shoes with an insert, he walked around the store smiling. It gave him a new lease on life. I have foot problems, too, and buy all my shoes here.
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A Private User
Maybe the folks arent syrupy smiley but their nice and they know shoes and have a broad size selection. I have suoper narrow feet and they have my size in the lines they carry. Never had a problem. You want smiley faces, go to Nordstrom or Macys and take your chances and spend more.
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Cindy Ferrell
Love this Shoe Shop. My mother bought my first pair of loafer shoes for my extra wide feet in 1965! Still remember the day we walked in the door -so excited. Now making purchases for our grandson. Thanks for all the years of dedicated service.
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Susan Sanford
Mr. Brown was very rude and admitted to putting shoes from clearance rack back into stock and selling for full price next year if we didnt buy that day. Over priced and very greedy!!!
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Jeff McEvoy
Great, courteous and knowledgeable service. No typical chain style fluff, just good old-fashioned customer service.