Category: | Bridal Shop |
Address: | 100 W Benson St, Cincinnati, OH 45215, USA |
Phone: | +1 513-821-6000 |
Site: | lacebridalcouture.com |
Rating: | 3.9 |
Working: | 11AM–5PM Closed 11AM–7PM 11AM–7PM 11AM–5PM 10AM–5PM 12–4PM |
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Jessica Haddox
I loved this place I found my dress, and loved it. THEN when I got my dress in months later the dress was 3 times to big!!!!! (Which I found strange since I was already a plus sized girl who put on 11 pounds after my dress came in) so when I tried the dress on in front of the old lady, I said "omg, my dress is way to big! I absolutely hate it!, But my shoes looks perfect" the lady who was helping me said "just stare at your shoe the whole night". WHO SAYS THAT???? My maid of honor was there, and my mother. Their faces and mine said everything we wanted too. My dress looked NOTHING LIKE how they had it on me. Its was huge. If it didnt have straps it would have fell.off of me. (A plus size girl already) I told the lady it was a huge mistake and she told me since they charge the CARD, (THEY CHARGE THE REST OF THE PAYMENT WHEN THE DRESS.COMES IN.... SO BEWARE OF THAT. So there was NOTHING THEY COULD DO!, Ive never in my life thought my dream dress would be such a mess! Every where I take it they say the dress is to big on me that it will lose the integrity of the whole dress. My beautiful dress is now not a option.... and they never called me back to talk. Heartbroken to the fullest IF YOU BUY AN ALLURE DRESS KNOW THEY RUN HUGE OBVIOUSLY. Make sure they MEASURE YOU CORRECTLY ALSO.
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Steve Reed
I had a wonderful experience at Lace Couture. I had been to 3 other shops in the Reading, OH Bridal district before I found my perfect dress at Lace. Lace is the ONLY shop in Ohio that sells Sarah Seven gowns. Seriously, look it up! These dresses are amazing! SO light and airy- exaclty what I was looking for. I had a hard time finding a dress that didnt feel heavy to me but this one is perfect! Additionally, I did not have an appointment but walked in and was greeted kindly by an associate. When I told her my price range, she actually told me that they didnt have any dresses that low! She let me try on a dress off the manikin anyway because I saw it and loved it. I ended up spending way more than I had anticipated but the dress was worth it! I had the complete opposite experience a few stores down- I HAD an appt but when I told her my price range, she instructed me to go down the street to a second-hand shop! RUDE! The girls at Lace offered my mother, my best friend, and I complimentary Chardonnay, and even mailed me a hand-written thank-you note about a week later. Little touches go a long way! Excellent customer service, not pushy, and great dresses! Be sure to check out Lace :)
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Catherine LeForce
My experience at Lace Bridal Couture was superior. I booked my appointment online with ease and was called to confirm. As soon as I walked in the door at Lace Bridal Couture it smelled amazing and I noticed how clean and well decorated the shop was. I was greeted by Kelly and she immediately asked what I was looking for in a bridal gown. I told her and she grabbed a few dresses, offered me a glass of wine, and the appointment began. I tried on several, but could not get the first one out of my head! I ended up going with the first dress. I received a hand-written thank you card in the mail, which is such a nice touch. Kelly was great to work with and I could tell how genuine she is just from the way she treated me, and Im sure every person who walks in the door. I cant wait to go back to Lace Bridal Couture for alterations and bring my friends and family so they can see how wonderful it is!
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Chloe Reese
I had the absolute BEST experience at Lace Bridal! Kelly was so easy to work with, she was completely honest with me, and made me and my family feel so comfortable. She offered all of us wine, which was awesome :) She asked me questions about my wedding and was genuinely interested in all the details of my wedding to help me find the perfect gown! She pulled a gown that I would never had thought I would want, and it ended up being The One! I love that she and her husband, I think his name is Alan, own the shop and work together. They seem really cute together. Thank you Kelly and the team of Lace Bridal! I will be sure to send all my engaged friends to your beautiful shop :)
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Kaitlin Chappelow
After spending a weekend in Reading looking for THE dress and quite frankly feeling pretty defeated my troops and I decided to stop into Lace Bridal Couture. Looking for a dress can be stressful because of course you want to look the best on that day. Kelly was AMAZING. Seriously even if I hadnt bought my dress from her (which I did) the experience is just what I needed. She wasnt juggling between me and another client it was just her and I. She eased my nerves and helped me find the dress of my dreams. Every part of the wedding process should be memorable. Kelly made saying "yes to the dress" a breath of fresh air.
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Jordan getzen
Lace has a very intimate setting, however, the customer service my cousin, the bride-to-be, received today was horrible. The lady was rude and disrespectful. The bride-to-be had her heart set on a dress she found at our first store but still wanted to look around to make sure it was definitely the one. The lady today at Lace was rude and will not be a place myself or any of the other young ladies that were with us today will ever go again. Horrible customer service.
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Daniel Marque
Gorgeous selection- I found my dress within the first three I tried on. Ellie was FABULOUS! If you can, try and have her as your consultant. She was perfectly bubbly, great listener, and overall awesome to work with. Beyond that, I found the owners to be rude and made me feel uncomfortable to the point where I did not want to get my alterations done at their store.
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Lori Rassati
I had my heart set on a Pronovias gown. Lace is the only vendor in the Reading Bridal District to sell Pronovias. Ashley was my helper and made the process of finding a dress and a veil very good. I really enjoyed my interactions with Kelly when I went to pick up my dress and veil. I would recommend Lace to anyone.
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Rebekah Wilson
I absolutely loved my experience at Lace Bridal Couture! Sandra was assigned to me and I couldnt be happier! It was my first time trying wedding gowns on, she made me feel comfortable. Sandra was very respectful of my budget and picked an amazing dress out. So glad I said yes to the dress at Lace Bridal Couture!
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Megan McMillan
Lace was the fifth store I went to and by far the best customer service. They really listened to what I wanted, and kept my budget in mind. I was able to find a gorgeous gown to wear at my October 2016 wedding.
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Nicole Logan
I was beyond impressed with my experience at Lace Bridal. Kelly is a true professional and her passion shines! I found the dress of my dreams
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Sandra Ashby
Amazing choices great staff !!