The UPS Store
| Category: | Shipping and Mailing Service |
| Address: | 5818 Wilmington Pike, Centerville, OH 45459, USA |
| Phone: | +1 937-435-8900 |
| Site: | theupsstorelocal.com |
| Rating: | 4.5 |
| Working: | 8:30AM–7:30PM 8:30AM–7:30PM 8:30AM–7:30PM 8:30AM–7:30PM 8:30AM–7:30PM 10AM–4PM Closed |
Location
Photos 31
Reviews 32
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Julie Nelson
There was only one staff person and it got busy. Each customer took a long time. The staff person, Erica, was very professional and took the time for each customer without rushing them. At the same time she thanked the customers waiting for their patience, welcoming customers as they entered the store, saying she would be with them as soon as possible. She had to notarize paperwork for a customer ahead of me and, being a notary myself, I was impressed how she requested them to raise their right hand and take the oath and made them fill in blanks of the forms before notarizing. These are two important aspects that a notary must do. I observed Ericas customer service for a long time. It was second to none with each customer. Albeit, it would be better to have at least one more staff person to help out, especially on a Saturday. I hope you let Erica know that what she is doing doesnt go unnoticed!!
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Loren Husky
Nobody quoted me the same price. First it was $164, then it was $196. Then when they realized that the measurement was 2 inches off, the price took a monumental hike to $272. They tried to charge me $46 extra on top of my $272 shipping bill for the free pack and ship guarantee. By the time they were done adding on their mystery fees they were asking $394. They treated me like Im stupid and like they were the only place in the world that does shipping. Went to Fedex and they shipped it for $212 + $19 for the oversized box and packing it for me. Fedex didnt claim that their packaging services or boxes were free and they were nice to me. I will never go to the UPS store again.
TY
Tyler Lanning
If you are going to other UPS stores in the area YOU ARE AT THE WRONG STORE. The group at Wilmington Pike have it figured out. There is never a wait and they are always welcoming and personable with anything I need. I do all of my business and personal shipping out of this store and I could not see myself using another store other than the Wilmington Pike store.
EM
Embroidery Chateau
Carrie and staff always go above and beyond to make my experience pleasant and expedited. I will continue doing business there for all of my shipping needs. A huge thank you to the entire staff, from Embroidery Chateau!
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Gary Bates
Carrie and all the women at the UPS store have been so helpful to me and they are true proffessionals There attitude is outstanding and willing to go the extra mile. I would recommend this store to anyone.
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Anthony Tigner
This store is one of my favorites they have took care of all my needs especially sending packages for my daughter who is going to Kent State so i recommend UPS to any parents who have kids going to college.
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James Durning
Have used store multiple times, both for shipping and returns. Staff always friendly, courteous and VERY efficient. They make doing regular business and holiday chores a breeze.
JA
Jan Wellman
The sales repersenitive was very helpful with pricing. I wanted to send a package the most cost effective way and she was able to provide that for me. Very much appreciated.
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Ron Ellis
This is my favorite place to send shipments wherever I need them to go. They are helpful, efficient and take care of all the details. And they are very close by my home.
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megan czaplewski
If you are looking for the worst service possible then look no further! If you love being talked down to and treated like dirt this is the ups store for you!
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Ava Mullins
Out of all the UPS stores I have been to, this one is my favorite. The staff is always so quick, friendly, and willing to help in any way they can.
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Pierce Newland
Horrible service. Outrageous pricing. If they mess up they wont even try to make thing right. I would avoid this location and go somewhere else.
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Kevin Brouwer
I had to have a bunch of copies and a document faxed and everyone was awesome and very friendly! Would definitely use them again!
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Deborah Youens
The Wilmington Pike UPS store was super helpful in getting my moms vintage china and photos home to Texas. Great service from J!
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Corrie Mick
Always have had a great experience in person, but was talked to very rudely over the phone. They lost a sale because of it.
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Chris Arengo
Excellent service and knowledge. Always friendly, willing and able to give customers proper outstanding service.
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Bill Cody
Have always been an outstanding team whenever I need assistance on anything I am sending to my customers!!!
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John Lyman
A little quirky to get to...but once youre there the service is quick, efficient, reliable...and friendly
JA
Jake Jones
If you want to spend an arm and a leg to ship basic items, this is your place to go. Nice people though.
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Myrna Lambert
The Wilmington Pike UPS Store clerks are always helpful and professional. Would recommend store.
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Bob Gerken
Friendly, efficient, honest - everything you want from a UPS store!
CH
Christi Simpson
So quick and helpful! Always a good experience at this location.
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William Powell
Always great service from all the staff, highly recommended!
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ADK Properties
Have been going there for years. Very nice, helpful staff.
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M S
Excellent service & very helpful staff.
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Vince Renda
Great service and always friendly!
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Geoff B
Always customer focused service!
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David Kempf
Great Service. Carrie is the BEST!
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Brian Schell
Helpful and reasonably priced.
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Aileen Grech
Very helpful & knowledgable.
CA
carol Daniels
Always efficient and friendly
JI
Jim Keck
Friendly & Efficient!
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