Category: | Used Car Dealer |
Address: | 4235 Capital Blvd # A, Raleigh, NC 27604, USA |
Phone: | +1 919-873-1800 |
Site: | sextonautosales-hub.com |
Rating: | 4.1 |
Working: | 9AM–7PM 9AM–7PM 9AM–7PM 9AM–7PM 9AM–7PM 9AM–6PM Closed |
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Kimberly C
This was, hands down, the most horrible car shopping experience Ive ever had. I should have checked the BBB before trying to purchase. This dealership has a very well deserved D-. My 16 year old son, my husband and I stopped by on a Thursday evening. They were closed so we were just going to browse the lot, however, the owner and his son were there, so they were nice enough to help us and even offered to let us test drive the vehicle we were interested in (a 2008 Scion TC). We checked out the car the best we could in the dark and my husband worked out a deal with the owners son and they agreed to do paperwork the following day as long as we were still interested in the vehicle. At this point we were super happy and thought we had found a great dealership. The next day a check was taken to the dealership and documents were signed. We had a completed bill of sale and a receipt for payment in hand. My husband and I were planning on picking up the car after work that evening. A few hours after the deal was done, the owner of the dealership called and said that he would not honor the deal his son made with us (he wanted to raise the price $1000). My husband and I went to the dealership after work to discuss everything and they absolutely refused to honor the deal. Since we had not "taken delivery" of the vehicle and driven it off the lot, the owner said it technically was not ours. It wasnt worth calling the police or getting lawyers involved so we said what we needed to say about how awful their business was (meanwhile, the owner repeatedly told us how honest he was and how he ran an honorable business) and we got the check back and left. In the end, my son was punished because of a deal the owners son made. There was absolutely no honesty and certainly no integrity at all. PLEASE please save yourself the trouble and go somewhere else.
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Jacolia THOMAS
Horrible experience. Purchased a car from here from owner, Corey Bennett (owner of Bennett Auto Broker and Sexton Auto Sales) and in less than 2 months the transmission was out. I found out from the Nissian dealership that the issue had already been diagnosed at Nissian prior to me purchasing the car. Spoke to him and he informs me that he is sorry and his transmission guy can replace for $3000 and then $1900. This guy lied to me from the beginning about several things pertaining to this car. He told me and my family that this was a trade in to him at his car lot and now he says he just purchased from a sale and he was not familiar with the cars history. Carfax barely showed any info so do not trust that. BEWARE OF THIS PLACE! STRAIGHT RIPOFF! I am now stuck with no car after wasting thousands of dollars. For someone that owns a lot full of cars, I would think his customer service/professionalism be better. He was also very rude and hung up on me after expressing my frustration with him. I spoke to him and he informed me he was done with the issue and that I was trying to make him feel bad and harrassing him when all I wanted was straightness on dates of purchase and if he was gonna help resolve the problem. I never harrassed him. He was an undercover crook. For someone that has owned 2 car lots over 20 years, you would think this is out of the norm for him. I would not recommend Bennett Auto Brokers or Sexton Auto to anyone. These are his 2 lots and from my experience at Bennett Auto Brokers purchasing a 07 Altima from him (Corey Bennett), it has been the worst experience ever at a car lot.
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Revva Martinez
I would like to say that FRANK PAULINO at Sexton Auto Sales was the ABSOLUTE BEST at HELPING ME BUY MY CHEVROLET CAMARO!!! Frank had a lot of patience with me as I kept going back and forth looking at other Camaros for about 3 weeks!! SEXTON AUTO HAD THE BEST DEAL OUT OF EVERY PLACE I WENT TO!!! I asked can I have my mechanic check the car and FRANK said OF COURSE YOU CAN!!! I took it to my mechanic and all he could say was WOW!! This Camaro is in FABULOUS CONDITION and there is ABSOLUTELY NOTHING WRONG WITH IT!!! I like the fact that FRANK was CONFIDENT in what he was selling my husband and I and he was very understanding and had patience with us because he knows buying a car is an investment. I recommend SEXTON AUTO SALES due to the OUTSTANDING care and customer service that I received from FRANK PAULINO. If you are in the market for a car call SEXTON and ask for FRANK PAULINO and tell him REVVA recommended you !! You will not be disappointed and YOU ARE WELCOME!! THANK YOU MR. FRANK for ALL YOUR HELP!!! YOURE THE BEST!!
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VSG VestGods
My experience here was okay I got a 2007 BMW 525I From here late November and me and the dealers work a deal out on the price not bad business people but not up on there words as far as maintenance when I got the car it was a oil leak which I paid for when I got the car which cost me and just recently my Battery and Starter messed up on my car and I havent had it but 45-50 days the car had a Chinese battery not a BMW battery an it was wayyyy to small an weak for my car and I had to fork almost 1k for the repairs and the owner was saying go to his mechanics but why do that when they was gonna put the same or worst parts back into a German car I just didnt appreciate not being told the complete truth with the car an having to fork this much cash out so soon just make sire the cars are up to date with the right stuff it would be nice if the dealer would take responsibility for it but its all good JUST BE CAREFUL WHAT YOU BUY FROM THEM
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Valerie Evans
I just purchased my first car from Sexton - Tyler to be specific. I was quickly greeted on my first visit but he didnt pressure me in a direction when I told him what I was looking for (which he didnt have), he just let me look. I stumbled on a car I was interested in and he couldnt help but fall into "salesman mode" but thats to be expected. No high pressure but definitely well-rehearsed. I had the car checked out by a pro and they gave their stamp of approval. Later, I did my research and went back the next day and ended up buying the car. Right now I feel like I was fairly negotiated with and efficiently handled. Im absolutely thrilled with my car. I will post again in three months (or sooner if needed) to follow up and update this review. The true test of a used car takes time after all. So far - I recommend Sexton.
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Anthony Cozart
Well I was going to write a good review on these guys because when you purchasing a car they all nice to u till they get they money I spoke wit Tyler a day after I bought suv it was missing a couple things but I wasnt going to worry about it I just went to junk yard and got the things I needed but then I look under truck its missing spare tire so I call Tyler and inform he say he would get me one I said ok so week go by havent heard from Tyler so I call him Monday he says Ill have your spare tomorrow I said ok thanks let me know when to come get it still havent heard back from Tyler if he was t goin to get it all he had to say was no but I see now they dont keep they word so I wouldnt give them a 5 star rating I dont feel like a satisfied customer so I want be referring none of my friends or family looking for cars