Category: | Tattoo Shop |
Address: | 728 W King St, Boone, NC 28607, USA |
Phone: | +1 828-355-9595 |
Site: | speakeasytattoocompany.com |
Rating: | 4.3 |
Working: | 11AM–8PM 11AM–8PM 11AM–8PM 11AM–8PM 11AM–9PM 11AM–9PM 11AM–8PM |
DO
Doug Boliek
Im giving these guys 2 stars and Ill explain why.... I went in to receive a tat ..the moment I walked in, I was amazed. The owner Greg treated me with respect. Had a soft tone in his voice and answered my questions effectively with a smile. I met with the gentleman who would be doing my tat and we discussed an acceptable price range and scheduled me for later that day. So I waited. 4 hours for the next available appointment. ONLY TO BE SENT HOME when my time slot had finally arrived. The gentleman came out and politely said that he needed time to draw my tat and perfect it. I agreed, rescheduled for 2 days later and left. When I came back for my appointment, customer service had done a complete 360. The gentleman who was doing my tat.. hadnt started drawing it until I got there. NO-ONE else waiting but me, but it still took an hour after my scheduled appointment time to be seen. When I mentioned that I had to be gone by a certain time, 2 employees, one being the owners wife and the other Oscar, over the course of time that I was there, confronted me about being 15 minutes late for my appointment (Even tho I called and let them know ahead of time because of construction) remember, I was the only customer in the building and it was mid day. But anyways. They both said that I basically had no room to talk about how long they were making me wait because I was 15 minutes late. So after having been confronted, belittled, and disrespected I was beginning to feel disgruntled. FINALLY the tat guy Oscar came out and placed a piece of paper on my arm asking how I liked it. Then he went and stood behind the counter for a good 10 more minutes.and the owners wife FINALLY relayed the message to him saying that I needed to be gone by a certain time. I planned to give them 2 hours to write 2 words on my arm. It took him all of 45 minutes to complete my tat. But lied to me 3 times about pricing, timing, and taking 2 days to perfect my rough draft. He in fact drew my tat while I sat there for an hour more than I had already waited 2 days ago. So a total of 5 hours wasted because of false information. Everyone seemed to care about me as a customer of their establishment before I gave the non refundable 100$$ deposit the first day.. But upon coming back, CUSTOMER SERVICE went from a 10 to a 4. I instantly felt like an outcast the second day. I would have left if I knew I could get my deposit back. I am 85% SATISFIED with how my tat turned out, but I did argue with the tat guy before he put the tat on my arm. HONESTY IS THE BEST POLICY and CONSISTENT CUSTOMER SERVICE IS AN ABSOLUTE MUST. I originally told these guys I would spread the word about their excellent people skills, the first day I was there.Unfortunately, I NOW RETRACT THAT STATEMENT. This was gonna be my new tat spot. It takes me an hour, one way, to even get to this shop, and I researched a couple different places before I chose which one to go to. But i liked the way this shop looked and felt on the inside. ALL FUNGSHWAIED and such. I can say, overall I feel let down. And probably WONT be sending my friends here. I worked in customer service for 10 years. IT NEEDS TO BE CONSISTENT. Hold your tongue and maintain honesty and professionalism to ensure repeat customers and referrals. sincerely disappointed customer. i hate to have to say any of this. I thought I had finally found my forever shop. p.s.Oscar really does do great work! I just wish he would have been honest when he said he needed a day or two to perfect my rough draft lettering. I would have saved time and gas and energy.
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A Private User
Were happy we didnt believe the first review on this site. Were here to correct any misconceptions folks may have about Speak Easy Tattoo. When my wife and I walked into the shop, we thought we would just have a chance to get a brief consultation with Greg and then need to come back later to get her tattoo. What we discovered was that Greg is very serious about his business and his customers. His work is very important to him and he wants to do all he can to give the customer their lasting impression of his art. My wife knew "somewhat" what she wanted, but wasnt quite sure. Greg went through three different iterations of designs for about an hour before coming up "the right one" that suited her. He would not move forward or pressure her until he knew she would be pleased. Then, as luck would have it, an appointment didnt show, so he offered to go ahead and do the work right then and there. He did and she is extremely pleased with it! In fact, I plan to go back over to have my tats redone in the near future with Greg and maybe get some additional artwork. If you desire a great design and ingenuity in your tattoo, honesty, (yes, hell tell you if something is "not" going to look good on you), and someone that is patient at a reasonable price, go and see Greg. Youll be pleased with the result.
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A Private User
I have had all my tattoos done at Speakeasy Tattoo Co. and I have nothing bad to say about the quality of their work. Everyone is nice and professional, the shop is clean and everything seems to just flow really well. While getting tattooed everyone in the shop periodically stops in to check out the progress and compliments the work being done (something that definitely makes me feel more comfortable with what will be on my skin for life). In my case, Greg and I got the concept out of a book he has and I was pretty stoked on it.... I get to the shop the day of my appointment, and in my opinion, his version completely blew the original out of the water. I couldnt be happier with this shop and DO recommend it to anyone interested in getting tattooed. One last thing, if your looking for something tacky, unoriginal, and bland there is a great shop down the street from Speakeasy Tattoo Co. willing to do that for you.
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A Private User
art was fantastic, if thats your style. but if you arent into the style of tattoos they do , be prepared to be treated differently. The owner was cocky and almost rude, but like i said the art is good and the shop was nice, full of flash, even tho they said they just do custom work, and their lettering may be hand drawn but there are hundereds of artist all over doing the exact same style, and if that style if for you , yes go here and get beautiful work done, but if your into something different i would go somewhere else. No disrespect to the shop or anyone who loves the people. Not EVERYONE will have a good experience everywhere they go , but be respectful. Never judge a book by its cover, and if your reading these reviews, my only advice is, look at the portfolio and go in for yourself. No one can tell you how your experience will be, you have to find out for yourself