Category: | Coffee Shop |
Address: | 125 Westchester Ave, White Plains, NY 10601, USA |
Phone: | +1 914-949-2470 |
Site: | starbucks.com |
Rating: | 3 |
Working: | 7AM–9PM 7AM–9PM 7AM–9PM 7AM–9PM 7AM–9PM 7AM–9PM 8:30AM–7PM |
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Shaniqua McClellan
Horrible! Other than store cleanliness and lack of outstanding customer service which diminished the customers experience. I waited in a line of customers, who I noticed werent greeted pleasantly nor smiled at, that were treated as transactions. The partners on the floor, 3 all female failed at making eye contact, ensuring the orders were accurate and were not very well dressed. As a well known company who is known for their remarkable delivery of customer service, the customers should have this promise delivered in whichever Starbucks they decide to go to! Versus favoring one over the other. I do not recall anyone names visible on their wrinkled aprons either. I will call this matter in.
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Henry Ferlauto
The store has some really good people that have to deal with random surges in volume. Relatively recently they remodeled the store. They really need to expand it, even if by only a few hundred square feet. Remember the end of the movie, "Trading Places" that took place on the floor of the New York Stock Exchange? When its really crowded, thats what it feels like when youre trying to get your drink. So my 2-star ding is at management not getting a properly-sized location.
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Regina Reyes
Worst Starbucks Ive yet to visit. The workers are really nice and fast but my order is always done wrong/Im given the wrong size/drink and the manager is super impatient. I ordered a drink that was half of one and half of another and when I received it it was only one kind. I told the manager my order was wrong and he kept insisting it was right when the order on the cup was written wrong as well.
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Frederick Rothe III
Small, crowded, no tables, rude patrons, extremely pushy, rude women. Coffee yesterday was awful; ordered a grande White Chocolate mocha w/a shot of Raspberry, and a few other items, couldnt get the order done properly. Coffee was shorted, no whip cream, little raspberry or white chocolate. I paid $15, I expected much better. Must avoid this one in the future.
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Jason Allison
My encounters with the staff here are always friendly. Yes, it gets crowded at times, but its a small location within a large mall. The drinks are always right, and like I said, the staff is pleasant and responsive. Thats all I ask for.
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Heaven Moore
i love your double chocolatey chip frappe and the apple spice and the caramel ribbon thing and soon Im gonna try your strawberries and cream frappe. everything there is amazing and delicious
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Luis Palacios
The service here is completely great! Every food and drink is served with kindness.