AutoZone

Category:	Auto Parts Store
Address:	1244 Hempstead Turnpike, Elmont, NY 11003, USA
Phone:	+1 516-437-6995
Site:	autozone.com
Rating:	3.7
Working:	7:30AM–10PM 7:30AM–10PM 7:30AM–10PM 7:30AM–10PM 7:30AM–10PM 7:30AM–9PM 8AM–9PM

Location

Photos 100

Reviews 39

Wade Harris

This place gets one star only because I have to give it one. Hoooooorible service. DO NOT GO TO THIS IF YOU NEED BATTERY SERVICE First here is some background: I bought a battery from my local auto zone in New Jersey 3 months ago. In the last two days I got the battery jumped twice because it wasnt charging properly. I did battery testing on it twice. So I walk in this autozone after being stranded over night on Long Island and the gentlemen working there comes out, pops my hood and claims his battery tester isnt working. He then says would you like for me to just swap out the battery? Yes I say. Then he comes back with a co-worker named Junior and says he cant. And that I should go to another store because they are short staffed. Mind you, it was just the three of us in the store and it had been the whole time I was there. My guess is that neither Junior or the other guy working there knew how to change a battery and just made up an excuse. They didnt even want to call another store to see if they had enough staff to do it. I wouldnt take my car here. If you need to buy a product...ok. But do not get battery service or anything else done here.

Lyreny Hernan

It was just terrible. I went to exchange my battery because my car does not start several of times. The guy who said is the manager does not want to change my battery for a new one because he just have to recharge the battery and my problem will be solved. He said when my car stop again i can go back for charge my battery. That was not a solution I can lost and entery day just Cuz you dont want to assume the warranty. Never again I will buy in any autozone. You guys sucks!!

Jasleen

TERRIBLE. Old Asian guys was extremely rude. I wanted to buy new battery and asked him if he can install the battery for me. Ofcourse i was going to tip him. The person shouted "We cannot change the battery for you because we are only 2 ppl working here. Go to some other place". Is that the rite way to customer? Very unprofessional and rude. Never going back there. Please hire nice professional employees.

Shubham Bhandari

worst place ever. guy Chadwick Bask me for $8 tip upfront to change the battery. when asked for manager they said the they are in process of changing manager so no district manager is available. other guy helped me out but he agreed that the first guy was not supposed to ask for $8 tip.... Thumbs down to first guy

H D

Parts sales manager KEVIN JEAN was awesome. I had battery issue and he resolved it in few mins. He was very busy, but still managed everything like a pro. Very professional and polite. 5 stars for him. If u have any issue, i highly recommended him. GOD bless u man.

LaDonna Reinhardt

The worst customer service ever! They are more worried about doing their own thing instead of helping the customer. Will go out of the way to another store and not go back In there.

Tee Jay

Horrible service! Hangup on you before your finished talking and they dont know a thing about cars so goodluck getting the right part if you dont do it yourself!

Carmela Diano

Very poor customer service!Only a ylung man named Kevin, knew what customer service is all about!CD, Elmont store!

Patrick Talbot

Very helpful. had questions and they had staff on hand to help me figure out what the right part for me was

Jawad Mir

Quick service reasonable prices..always find what Im looking for. Recommend AutoZone in general

Robert Win

Ordered stuff, convenient pick up amd location. Helpful staff. Selection could be better

MrRobin6

I always get good service whenever i go there .the people are friendly and respectful

Safat Osmani

Needed a new headlight bulb. Was in and out quickly with exactly what I needed!