Category: | Printer Repair Service |
Address: | 5 N Hudson St, Chester, NY 10918, USA |
Site: | macmedia.com |
Rating: | 1.2 |
CA
Carl French
Ok Kent was great at first my printer board broke down and since i am close enough to chester new york i drove to his house and dropped my board off to him and i waited till he finished the board, that was GREAT! as i was talking to him i asked if the head could be no good and he said it maybe so i purchased a NEW Supposed to BE OEM DX4 Print head for mimaki, so i went back to my shop spent all night trying to get the new head to print and nothing and the base of the head that holds the screw cracked and never was able to get the head to work, so i contacted ken next day and he said he would look into it now it has been months i requested him to please send me all original packing to prove to me that this is a OEM Mimaki DX4 Print Head, and no responses SO NOW I AM OUT $800.00 for the new head and put my old head back in and runs perfect, so Ken if you read this review i have to thank you for fixing my Board but the print head you sold me is NO GOOD and you should make a effort to contact your customers back. so also being out the $800.00 for the head and loss time i will now have to go to small claims court and loose more time... NOT GOOD BUSINESS!!!
ME
MEIT Technologies
Bad to do business with no communication - Not Good for Business, I sent Kent my board and he sends me an email saying he had lost my board, he sent a board back which was a wrong board and not for my printer even after paying $300 for the repair. now he doesnt communicate no response at all to queries. Now am stuck and very frustrated by there way of doing business.
JA
Jaime mejia
I have more service but I have more than a month without resivir answer of this inconpetent of kent I feel cheated by his bad service and promises to repair something in maximum 48 hours I do not recommend it to anyone i need mi money and mi bord
MI
michael harman
Shipped my printer parts to Dallas Texas instead of my address. No phone number to contact them.
FR
Frank De Blasio
Kent is a very nice guy, but hes had my printer for moths and wont respond to me at all :(