Category: | Shipping and Mailing Service |
Address: | 1072 Bedford Ave, Brooklyn, NY 11216, USA |
Phone: | +1 718-399-3457 |
Site: | themailroomstore.com |
Rating: | 3.8 |
Working: | 9:30AM–7PM 9:30AM–7PM 9:30AM–7PM 9:30AM–7PM 9:30AM–5PM 9:30AM–5PM 10AM–3PM |
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Sarah Lim
Came here to print out a mailing slip after already calling the business beforehand to purchase a simple B&W print which I was told was 50¢. What the receptionist failed to mention was that it is 50¢ ONLY if you EMAIL it to the business. I even let her know when I arrived in person with my package packed and ready to go, that I would need to print out a slip, and STILL no mention that it needed to be printed through her. I went ahead and used the computer to self print and a man walks in with the same request to print out a single B&W print, however the receptionist immediately tells him to email it to her. Then when I was ready to check out, I was surprised to hear that I was being charged twice as much on top of the print I originally came for. Even when I reminded her that she told me over the phone that a print would be 50¢, with no mention that it needed to be completed through her, she quickly blamed me for not emailing her like the "gentleman" did earlier and for not seeing a sign that was hardly noticeable. This was a very rude experience and I did not appreciate the obvious difference in treatment. Horrible customer service. I will NOT be doing any business here.
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A Private User
So I headed to this store in order to do some printing. I was quite surprised with the level of service and efficiency. This facility is great, not only are you able to do printing but they offer a list of services such as coping, mailing, postal mail boxes, package receiving services and the list goes on, all in one spot saving me in my opinion much needed time, since I am usually always on the go. Their mailing options are vast since they ship with all carriers (USPS, UPS, DHL and FEDEX) A variety of stationery products are also available to purchase. The staff were very courteous and friendly, willing to help with whatever it is that you may need to have done. I was also able to preorder some boxes to fit my specific needs (speciality boxes) The prices were also reasonable. All in all my experience was a very good one. With all the things that I can get done, I know I will be a frequent there.
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Emily Hanhan
Reasonable prices. Copy and print, mail services in an area otherwise empty of such needs. Go in and have a conversation with the owner, shes fantastic. Makes me happy to support my neighborhood business owners!
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LuLu Star
I found a parking space right in front of the building. And the young lady was very nice and very quick and professional I was out in about 5 minutes.
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Julio Huato
I agree that service is a bit too slow and laid back, rather than sharp and diligent. But the overall experience is solid good.
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Lauren Liloia
Really convenient if you dont want to deal with going to the post office. Super efficient and friendly service!
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Tommy Dorfman
Came to store at 10AM on Sunday and not open, gate still closed, nobody answering the phone.
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Willa Cowan-Essig
Really quiet worker who did not at all want to help, but great prices.
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Marlon Smith
NEVER OPEN ON TIME!!!! Place open at 9:30am its 10:00am wth
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Kerrie Sharpley
thanks.... helpful, fast service. I was wished a great day
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Laura K. Burrell
This place is great, efficient and friendly services.