Dollar Tree
| Category: | Dollar Store |
| Address: | 235 Prospect Ave, West Orange, NJ 07052, USA |
| Phone: | +1 973-243-7137 |
| Site: | locations.dollartree.com |
| Rating: | 3.5 |
| Working: | 8AM–10PM 8AM–10PM 8AM–10PM 8AM–10PM 8AM–10PM 8AM–10PM 8AM–9PM |
Location
Photos 65
Reviews 46
AN
Angie Nevins
This store is an absolute mess. There are always unpacked boxes everywhere, unstocked shelves, and very long lines with no manager in site to help the cashiers when there is a void or return. I ordered something online and had it shipped to the store, got an email confirmation saying it was in went there waited 30 minutes for them to tell me the truck did not come yet and would not be there until 3 days later. I went back 4 days later looking for my items, the cashiers were very nice in trying to locate my items for 30 minutes. Still did not find the boxes told me to call the next morning to speak to the manager. Called the next morning was told to call back around 11 the manager was not in. Finally called corporate waited on hold for 15 minutes while they contacted the store, they contacted the store no idea what happened to my order but corporate offered to cancel my order submit a new one and have it delivered to a different store. I said no that is not acceptable for me to go out of my way to a different town they should ship it directly to my house. I was told they would ask their manager and get back to me, that was 4 hours ago
SA
Sandro Peralta
The worst under staffed establishment it doesnt matter if there are 3 people in line or the busy holiday season and they only 1 cashier....who is running this business the managers are never around to take complaints and the store is unorganized they need to remodel the store and exactly pick up items off the floor.
TI
Tianna M
The lines tend to be long due to them having one register open at times and you have to check the expiration on some things you buy. Other wise its a decent dollar store and has things I like to buy. I check for new books almost every two weeks and they do sell name brand candy. Some of the food is also good.
JA
James Henry
Who is the manager here? Is anyone checking inventory? This dollar tree goes for months with empty shelves and if the items arent on the shelves there on the floor. Also expect to wait in line for a long time since it seems like it only has 2 employees, one at the register and the other not doing inventory.
JE
Jessica Frye
Convenient place to shop. Just very long lines. They need more staffing. Giving 4 stars on customer service because even tho it was extremely busy they were very well organized and tried their best to move the lines.
KI
Kimberlie Morrison
Great variety of products. Foods and products are stocked timely and friendly cahiers. More shopping carts needed to better accommodate this high volume store location. Usually a pleasant shopping experience!
LE
Leslie Lesly
The store is always a mess and the shelves are always empty. Always have to wait in a long line. Have never seen a manager there. I think they need an overhall!!!!!!! The Pburg store is awesome.
ST
Steve Pringle
Lots of great items. Be sure to go with a helper so you can get your items to the car. If no helper, swipe a cart from Kmart or Staples.
DE
Delmi Russo
Terrible service, long lines, one of the cashiers very rude, refused to help me. The manager was not around to take complaints.
RO
Rob
This place is horrible with long lines and in a questionable area but you cant beat dollar cards, bags and other items.
AN
Ann Wakefield
it was nice shopping there first time had product other. dollar. tree did not. have. I will come backñ.
FA
Faheem Mohammad
الله الكريم exchanged me a soles light!
BR
Brad Schwartz
There are never enough checkout lanes open. You can wait for 20 minutes with over 10 people on line at times.
RE
Rehana Barton
Store can me messy and it takes a long time to check out because sometimes they might only have one cashier.
AR
Armando Cardenas
Deals, savings The place its always a mess but you can find some good offers and products
DA
Davida Lindsay-Harewood
Long lines at checkout. Good prices. They need to hire a few more cashiers.
NA
Narima Deen
I love the service and the diversity of great quality items available here.
MI
Mind of Lonzo
The store is VERY messy. The manager is ALWAYS slacking off. Unacceptable.
BR
Breanna Moonasar
Love this dollar tree , so many things to choose from for only $1
NI
Niko Mack
Always well stocked huge selection of holiday themed decorations!
KA
KaTina Thomas
The lines are always long but overall I love this store. ...
EM
Empress Jai
Great items and neatly stocked. The cashier had and long lines
CH
Cherline Pomponeau
Better than most, but check out line is too long
TE
Terry Brooks
Looks of stuff and theyre just a dollar...yipee
LI
Lisa Holder
Store is dirty , low inventory. Long lines
PI
Pierre F
Because of items I find for just a dollar
YA
Yanirah Jackson
Great place staff and management is great
SH
shep guessed
A filthy disorganized dollar tree.
NA
nadinca nadinca
It has good party favors choices.
CA
Candy Blanco
Best deals this side of the Bronx
ME
Meriam El Mansour
lot of inexpensive good stuff
KI
Kim Nelson-Edwards
Everything you need is here
SA
Sandra Wishart
Great value for your money
NA
Nancy Hooper
Great priced & selections
AR
Arthur Heartless
Understaffed and run down
LX
Lx Fx
Great customer service
NI
Nia Caesar
EVERYTHING IS A DOLLAR
SA
Saahib Jones
Good costumer service
AD
Adnan Ismail
Can be messy at times
AS
Asha Mel Gomes
Inventory is lacking
DO
Don ODea Jr.
Cheap place to shop
SH
shireen humphrey
Terrible service
AN
Angie Young
Good service
AM
ameer aboud
Understaffed
BL
Blush Claxton
Conventional
RO
Ronel Wicker
Awesome
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