Category: | Eye Care Center |
Address: | 1301 Paterson Plank Rd, Secaucus, NJ 07094, USA |
Phone: | +1 201-864-2965 |
Site: | freedvisioncenter.com |
Rating: | 4.6 |
Working: | 10AM–8PM 7AM–1PM 12–8PM 10AM–8PM 10AM–5PM Closed Closed |
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Sid A
Terrible customer service. The receptionist literally said her office manager has no time to call your insurance company. This is the trouble with businesses now a days . . . no one wants to take ownership of their responsibility or engage customers to provide quality service. The way you should have handled this situation is say, "this sound complicated, let me take your information so that my office manager can call you and see what we can do." Instead the receptionist say, "let me see if my office manager has time." What a terrible response. If you dont have time to help a new customer, then you dont have time to assist your current customers.
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Joanne Loesner
I have been a patient of Dr Randi Freed for over 15 years. She has consistently taken very good care of all my needs whether a very thorough yearly exam or treating an eye infection. She is extremely knowledgeable in all areas of eye care and has always made the right call as to what treatment to use. The office is very efficiently managed and I have never had to wait more than 10 minutes to be seen. It is a great comfort to be under her care and I recommend her highly.
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A Private User
Dr. Barbato is the worst possible specialist. Did you see the one, who screams at you from the bottom of his lungs? Today, I wanted to check my eyes and went to Freed Vision Center. I just finished filling up medical forms, and from nowhere, there he was – yelling doctor. Dr. Barbato is unprofessional, inexperienced and ignorant of new developments.
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Shelly Wagner
Dr. Freed is wonderful. I have been a loyal patient for over twenty years and wouldnt change that for a second. They have taken great care of me and always get me in and out of the office in a reasonable amount of time. They are thorough yet respect my time which I think is awesome. I have been more than impressed with their care over the years.
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A Private User
Every time I go to Freed Vision I am never kept waiting. They keep up with appointments and I can go in anytime. Dr. Freed and Dr. Barbato are both very hospitable people and have always taken care of me for the ten years I have been going. I look forward to my next visit, its always a positive experience.
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Erik Krohl
I have so many good things to say about Freed Vision Center. But I have to say my favorite part overall is how friendly the staff is. From the moment you walk in, you feel welcomed and comfortable, and that is taken throughout your whole visit. Not to mention, the hours are fantastic as well.
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Kristina Trump
I really think that Freed Vision Center has the best eye doctors in the area. The entire staff goes above and beyond to make sure their patients are satisfied with their purchases and any medical advice given. The service is like nothing else I have ever experienced.
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A Private User
Disappointing! The receptionist could not read with her glasses!!! Dr. Freed does not look professional (dress sandals!). My dogs veterinarian is much more attentive and courteous giving her diagnosis. Higher copay than the established,
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Monica Austin
The office hours at Freed Vision Center are very convenient and the check in/out process is conducted in a reasonable amount of time. The staff are courteous and I can get everything I need there.
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Jessica Feather
Freed Vision Center has been great to work with. The doctors are intelligent, caring, and very easy to talk to. There isnt a thing I would recommend to make my next visit more pleasurable.
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Bill Union
The staff are great. John is my friend and I really like all of them in there. I just got glasses from the office about a year ago and they are the best pair of glasses I have ever had.
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Beth Conrow
I have been a patient at Freed Vision Center for over eight years. I always see Dr. Barbato. He and the rest of the staff in the office are wonderful. I highly recommend their care.
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Tony Hankin
I purchased a pair of glasses from Freed Vision Center and was super happy with everything. They had a great selection of lenses to choose from and were quick to get them to me.
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Rita Freeman
The staff at Freed Vision Center is great. They spent a lot of time helping me find the perfect contact lenses that wouldnt bother my sensitive eyes. Theyre very knowledgeable.
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Russ Clarke
I am so happy I found this office. All of the staff at Freed Vision Center is great. They take excellent care of their patients and strive to make everyone feel comfortable.
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Jessica Lawson
I have been a patient for five years already and Freed Vision Center has been great. Dr. Freed always makes me feel comfortable and at ease when I visit. Much appreciated.
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Bennie Welch
The practice here is very nice and clean. I never have to wait very long before seeing the doctor if I have an appointment. I like the glasses they have to choose from too.
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A Private User
Will not recommend this center. Reception staff were friendly but the doctor was unable to give clear instructions. I had to abandon my session because of his rudeness.
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Paul Westwood
I started coming here when I first moved to Secaucus over 5 years ago. The staff are very friendly and caring. They are great at answering all of the questions I have.
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Paula Harvey
I love everything about Freed Vision Center. The office is clean and they have convenient hours. They listen to all my concerns and address them as best as possible.
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Holly Lynch
I have been a patient at Freed Vision Center for almost 30 years. I always purchase my glasses through them and they always provide a great selection to choose from.
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Don Jones
I have been seeing Dr. Freed for years. Every experience I have had has been positive and out going. They are very accommodating and helpful. I strongly recommend.
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Kara Lawrence
I have been very impressed with this office. Everyone is fantastic and very go at what they do. They also always keep their office very clean which I appreciate.
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Steph Lee
I have been visiting Dr. Barbato at Freed Vision Center for 5 or 6 years. The check in/check out is easy and Im always fairly comfortable during my appointments.
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Jonathan Versa
My family has been going here for years and so my wife and I started. Everything has been great and we recommend Freed all of the time to people in the area.
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Dale King
I have been a patient of Dr. Freeds for about ten years now. They are fantastic and really do an awesome job with their patients. Keep up the great work.
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Angie Palermo
The office is clean. The office staff is nice, very helpful, and accommodating. The Doctors are both very nice and really care about their patients.
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Oliver Tyler
I wouldnt think of going to any other office. The staff are very kind and always treat me very well. I wouldnt hesitate to recommend their care.
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Millie Simpson
My family has been going here for years. Theyre all very courteous and helpful- and every visit is always perfect! I was just there last weekend.
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Mario Vitale
I have been seeing Dr. Randy Freed for almost 15 years now. He is fantastic and I have been really happy with everything at his office.
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James Vicca
My eye exams go really well and are always on time. I like the atmosphere of the office and how comfortable everyone makes me.
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sofiestyx3
Very satisfied with my experience, went in for exam, and was in and out in no time. They made me feel very comfortable.
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Ray Reynolds
I have been a patient here for as long as I can remember! They have great hours, and a modern and up to date facility.
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Tiffany B
I highly recommend Freed Vision Center. The optical staff are great. They are knowledgeable and always very helpful.