National Paint
| Category: | Paint Store |
| Address: | 1999 Elizabeth St, North Brunswick Township, NJ 08902, USA |
| Phone: | +1 732-821-3200 |
| Rating: | 2.1 |
Location
Photos 1
Reviews 9
WA
wardmusicservice
In july 2013, I purchased some 7 gallons of their pool epoxy and prepped the pool exactly as prescribed. Prep and application were excellent. After 1 week the finish started lifting. Within 30 days, entire 1 square sections were lifting and clogging the filter. Ventura County officials were contacted and the pool was red-flagged, citing a choking hazard for swimmers. As such, the pool was closed and drained. The owners, Michael and Donald Schnurr were contacted and samples sent for analysis. They have not responded to the analysis, nor have they responded to complaints or demand for refund. Their 20 year warranty is in my opinion non-existent, as is their customer service. As of today April 20, 2014, about half the finish has failed and lifted. The entire pool will have to be refinished. You can view these videos on youtube. Deal with National Paints at your own risk.
KR
Kristin England
Ordered paint epoxy. I placed my first order and then realized I would need more of the product so I placed another order immediately afterwards. My first order should arrive today. However, I was contacted by customer service that my second order was shipped out to the wrong address and they would ship out another order today. However, this order will be arriving 5 days after today which delays our renovation. When I asked the company if they could expedite shipping due to the inconvenience they said they have not been able to expedite any products due to 9/11. Not sure what that means. This will be the last time we will be ordering from this company.
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Dennis Schneider
I ordered POOL GUARD EHB MEDIUM KIT an never received the Application/Surface prep kit as they advertise. So I called customer service an see if they are willing to back up there customer service an was told they cant honor me an its my fault that I didnt check off the FREE Application/Surface Prep Kit. Ive spent almost $200 on expoy pool paint . If I knew how they treat there customers would of never order from them again
RO
Ron Manicom
ordered paint and 1 carton was damaged so much fedex did not deliver it, called and reordered, was told it would be taken care off, called three days later and found out there was no replacement order generated so reordered it again, this time they sent the wrong paint, do not do business with this company,
ER
Eric Deaton
Took over a week for the product to leave their building, when asked to upgrade to 3 day shipping due to the delay it was declined. When asked to speak to a supervisor it was also declined. Order from someone else with better customer service.
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A Private User
I talked to about four different people at this company. Two were pleasant and accommodating. One was pretty rude. The fourth was extremely rude. Customer service is not their forte. Oh, and they shipped the wrong amount.
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A Private User
We ordered 8 gallons of primer from this company. it was delivered without issue and its the best epoxy primer my guys have ever used. They have been painting commercial boats for 20 years... Great company!
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eric kibor
Order at your own risk, paint arrived late and damaged, informed them, the said they would ship replacement, but the never did, they went into total communication black out.
CR
Craig Wise
Wonderful Epoxy Pool Paint