Category: | Furniture Store |
Address: | 123 E Main St, Maple Shade Township, NJ 08052, USA |
Phone: | +1 856-486-1880 |
Site: | vikingcasual.com |
Rating: | 3 |
Working: | 10AM–6PM 10AM–6PM 10AM–6PM 10AM–6PM 10AM–6PM 10AM–6PM 11AM–4PM |
AL
Alison Turner
Wow! Received a combative call regarding my damaged umbrella post from Viking on a Sunday afternoon. I felt that we should have been told in the beginning that there was a chance of the umbrella being damaged during repair. Or when we picked up "repaired" umbrella, we should have been advised that there was a gaping hole the size of a grapefruit at the top. I told him my reasons for post and further stated that we should be refunded our money. He stated that $100.00 refund was offered to my husband when he picked up umbrella. That didnt happen ( receipt does not reflect that) He accused me of blackmailing him. Really? How is requesting a refund for damaged goods an attempt to blackmail? Furthermore, I was asked not to come back to his store. Im going to lose sleep over that one. I thought customer satisfaction was paramount.
JO
Joe Smolarski Jr.
We have been buying from Viking Furniture since 2003, the only place we would deal with for Casual Furniture. We had purchased two Chairs in 2007 one of the Chairs developed a crack in a weld joint. They were still under warranty, but the Chair type was no longer made they gave us a Chair with a shorter back. Hence the Cushion would not fit the new Chair, Stewart really went to bat for us and made sure we received a new cushion for the new Chair.
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Carol Bailey
We recently had our Winston chairs and chaise lounges reupholstered. Our set is over 14 years old and it looks brand new. We have been customers of Viking Furniture for over 25 years. This family owned business has never let us done, from when I use to deal with Rose and now her son Stuart . They moved from Cherry Hill to Maple Shade and it is worth the trip. Our sales person Stephen was awesome as well ,Keep up the wonderful customer service.
CH
Christina Sills
We took our umbrella to Viking to have it restrung after a storm. After receiving our umbrella we noticed that there was a huge hole in it that was NOT there when we gave it to them! We know that the umbrella is old but they could have told us beforehand and offer us a solution. Instead they just took our $300 and sent us on our way.
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A Private User
Once they get your money you are on your own. They are nice only when they get the sale, but dont need a repair or help, they will make it difficult and blow you off.
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Ed Anton
Poor appearance, very high priced for the area
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Marta Tabickman
The best PRICES and selection.