Category: | Discount Store |
Address: | 3576 US-22, Branchburg, NJ 08876, USA |
Phone: | +1 908-534-7377 |
Site: | walmart.com |
Rating: | 3.9 |
Working: | 7AM–10PM 7AM–10PM 7AM–10PM 7AM–10PM 7AM–10PM 7AM–10PM 7AM–10PM |
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Gloria Rosbach
Tried to make a return of an UNOPENED laptop with my original receipt and a gift receipt as well. It was a birthday present purchased on black Friday for my sons birthday on Jan. 3. When purchasing, I had inquired if there was a problem returning the computer as long as it wasnt opened and with an original receipt because I had no idea what type of computer he wanted. I was told NO PROBLEM, hold onto the receipt, which I did. The woman at the customer service desk has a reputation of having an attitude issue, which made me be that much more pleasant (I work in customer service for a living). She of course was nasty immediately. Did not greet me and started counting on her fingers. I inquired as to what was the issue and she responded that it was beyond the 15 day Christmas return policy. I knew nothing of a 15 day return policy for Christmas as it was nowhere on the receipt. She proceeded to nastily turn around and point to a sign hanging over customer service which spells out their returns. I didnt buy the computer at the customer service desk, I bought it in electronics. She called the manager who couldnt talk to her. He finally called back and they spoke (meanwhile people in line behind me were puzzled as well and thought the attitude I was getting was ridiculous as well as the hard time about the return). She then, without even speaking to me, starts scanning the receipt and the computer and says, "your going to get a $540 gift card". I was like NO, I would like to speak to the manager. She called him and he meandered up after 20 minutes with a chip on his shoulder. He wouldnt let me speak, kept cutting me off and pointing to the sign above his head. After 30 seconds of this and us going back and forth, he said, "I dont have to put up with you being rude (I was being stern, but no foul language, just trying to explain the situation) and I dont have to give you anything or even take this return. And with that he walked outside and lit up a cigarette. His name was Barry and believe me I have already called the main Walmart customer service and this will go all the way. I was 5 days over the Christmas return policy that I knew nothing about, BUT had all receipts and the box was sealed, unopened and the sticker that proves it was unopened was intact. I picked up, went to another local Walmart and within 30 seconds was walking back out the door with a full credit on my credit card. No manager involvment at all. This Walmart is dirty, poorly stocked and I have watched management laugh and be completely unprofessional, jumping up and down and high fiving when someone was arrested for shoplifting. I realize its Walmart, but how about alittle bit of professionalism?? There are lots of places to buy the necessities in life and I am willing to pay a bit more to be serviced by people who have a clue.
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Frank Smalls
place should be avoided, never staffed properly and they make up their return policy on a whim- last time I was there they told me that anything that could be a "consumable" is not returnable, regardless of whether it was opened or not- really- how is a new in the box electric toothbrush a consumable? this store needs to have real management take over or just closed
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Anthony Marciano
I tried to hold off writing a negative review but after multiple attempts to shop here I see that it is actually horrible. Tried finding someone just to get a key made but no one was around. As I walk out to leave I see 3 employees chatting it up by the videogames, none of them doing any sort of work. Good luck to those who choose to shop here.
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A Private User
All and all I thought this place was pretty good myself. Some of the staff there could certainly be more helpful and the greater guy at the door who just stares out the window every time I go there weirds me out a bit. I feel like theirs a few people who work hard there and the rest dont do a thing.
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Albert Ciccone
I have always had a great shopping experience every time I went to this store. Employees were courteous , & kind. Every time I asked an employee where could find an item, they actually walked me to the isle and showed me exactly where the items were. Great store, great staff.
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Kylie_ 536
I like it but its not the best the workers do nothing and dont really help I get you guys get like 2$ a hour but it could be helpful if they could help people. I like it because it has a big craft section and its organized Nicely but everything else is eh
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Gee Geene
Great store. I called to see if they had an item that I wanted and they said they had 3. Sure enough when I got there they had 3. I bought 2 of them. Nice clean store. Much better than the Manville Super Store. I would go there again.
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Luis Bossa
There isnt much in the Branchburg area, so if you cant find it in the area, its probably here. Its usually empty, and its just kind of quiet and attracts and odd kind of person. Its a Walmart, pretty self-defined.
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Richard B
A nice place to explore for what is new and sparkly, I found some cute butterflys for holiday decorating in silver, blue, green, red gold... My friends loved them.. sparkle on and share that holiday cheer...
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Crystal Lipke
nice quiet neighborhood, small store and not a supercenter though. only negative thing is that there is no supercenter and they also run out of item a lot and take a while to restock, otherwise a great store
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Ng Steven
Staffs are helpful there. Yesterday I was looking for cases for my new iPhone, a guy guided me there and helped me checked out at the counter in order to avoid the long lane at the exit. Great place
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mauricia nacamuli
I hate this store. The staff is rude and unwilling to help. My experience at this store is always lacking compared to Hackettstown, Clinton and ITC Crossing.
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Thomas Mundy
A second rate Walmart. Never have what I want. It sucks. It isnt in Branchburg or Somerset County. It is in Whitehouse area Readington Twsp. Hunterdon County.
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Klarysa Sanchez
Large store with great prices although I think this is not the best setup out of all the Walmart stores Ive been to its still a great place to shop
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Jm Booze
Decent store. Not a Mega-Walmart but always well stocked and friendly staff. But please get those soda machines fixed by the stores left entrance
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Austin Smoot
Dont come here often but when Im in the atea I will stop by, sometimes they have newer variety that othere Wal-Marts have not received yet
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Ferninda Jejorn
Large, good selection, your standard walmart pricing. If there were a full supercenter grocery section this location would be awesome.
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Peter Deane
Its a Walmart. Its cheap, its got everything, and being in it makes you feel like a bit of your soul has been irrevocably lost.
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chavo rich
One of the managers took time just to help me find glue. Then took the time to suggest the strongest one that was available
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Botham Patel
The staff is very helpful and they do guide you to the right department or aile once you explain what you are looking for.