Sonic Drive-In
| Category: | Fast Food Restaurant |
| Address: | 2001 S Old Hwy 94, St Charles, MO 63303, USA |
| Phone: | +1 636-724-8000 |
| Site: | locations.sonicdrivein.com |
| Rating: | 3.3 |
| Working: | 7AM–10PM 7AM–10PM 7AM–10PM 7AM–10PM 7AM–11PM 7AM–11PM 8AM–10PM |
Location
Photos 81
Reviews 46
TI
Tiffany Evola
I would say that they have potential to be great but need to work a lot harder on training ALL staff to be polite to customers and also they need to be trained a whole lot better on how to CORRECTLY make all the assorted drinks, as well as slushies, shakes and all other combination drink items. A lot of times I have noticed if theyre busy they will completely ignore you if youre in the drive thru, they wont even politely ask you to hold for just a moment. Also if theyre busy and backed up they will tell you that their Drink Machine / ice cream machine is down and UNABLE to make ANY of their signature "drink stop" drinks, except soda... If your lucky, and maybe water. I personally know this not only because I used to come here quite often but because a family member got her first job there. She quit because she felt the staff including management were more interested in playing around and joking around rather than get each customers order made in a timely manner, whether it be food or just a simple drink. Nobody that I know of anyway.... wants to sit at a window for almost 20 minutes and still find they have been served cold food!!! My Best Advice always, always, always check your order completely, drink included before leaving the parking lot!! Lets just say you may need to turn around and either ask for a refund or maybe have them remake your order!! I always make sure my orders are correct NO matter where I go now thanks to Sonic.
JE
Jeff
I grew up in the birthplace of Sonic. I love Sonic. But this Sonic is terrible. I keep coming back in the keep messing up the order, chicken is usually dry and the people are not that friendly. Its rare that I ever do this but I contacted the regional manager and basically he didnt care. He promised on two separate occasions two refund my money which in total was over $40 and never did even after I called him to remind him almost a month later. Until they fix the staff stay away. I really dont want to say that because Sonic is absolutely one of my favorites but this is enough to kill any business I can see why they are not lasting around St Louis area
DR
Dr Williams
I believe a worker purposefully charged my debit card twice. I complained to corporate and they only thing they did was send me a coupon. I had to threaten to show up with the police before the owner, who was extremely ride, finally called me back. He eventually sent me a check for what was basically stolen from me but had no empathy. This sonic will never get another penny from me.
JI
Jim F
This is a great Sonic. Every time I go here they have some really good drink special. As summer is upon us if youre not thinking of this place when you are thirsty then you are missing an awesome assortment of drinks, shakes, and smoothies. They must have the most drink selections of any fast food restaurant.
A
A Private User
We were not aware of a promotion they ran that you get 99 cent blast when the Cardinals hit a home run. When the store manger realized we did not know about the promotion and we were new to the area he came out to our car, welcomed us and explained different promotions they run. Great Services!
KA
Karen Young
Grill Cheese with brown crap all over the inside. I purchase this sandwich quote often for me and my 2 children. So hubby decided to swing by to pick me one up at 9 pm and this is junk. I know what it souls look like and its looks like they put dijon mustard in between 2 slides of bread.
SU
Susan Johnson
Very bad guest services. They had messed up our order a total of four times. The girl there kept trying to wall away from us and wouldnt listen. It was very very bad. The only reason I put a star is because they wouldnt let me post without putting one on
JE
Jeff Miesner
Great hamburgers and they are fast. Only 1 of about 10 orders missed. Bacon on a bacon supersonic. Better than any other place in this area!
BR
Brian Yost
Absolutely terribly managed. My entire order was wrong they said theybwould send me coupons but I never got them
AN
andrew woodruff
Servers were pleasant. Took forever for two drinks, order was wrong, and in two different ways. Not their best.
GL
Gloria Sellers
The burger had a small dab of mayo in the center of the bun and only on the bottom. It was a huge dry burger.
AU
austin and abby
Burgers are really messy . they didnt put ketchup and mustard on my burger. But Mozerella sticks are good
AL
Alyssa Mabry
Friendly service, good food, slight miscommunication while ordering but they were nice in helping us
JA
Jason Ackles
The fries and popcorn chicken were not fresh otherwise the service was fast and the burger was good
JE
Jenny Barnard
Good food & fast service - you can drive through or park & eat there in your car.
ER
Eric Wilson
Good Sonic. Food is hot (or cold) as it should be and the service is quick.
SU
Susan Allen
Best shakes at the best price staff was quick up beat and plesant
CO
cody wymore
The food takes for ever and the quality of the food is horrible.
BE
Becky Bates
The food takes forever to cook. The staff is not friendly.
MI
Mitch Herbold
Lemon lime plus grape flavor is the best of the best!
DA
dan sheeley
They really wear skates here i think thats so cool
JE
Jennifer Miller
I love Sonics Onion rings! Theyre the best.
BR
Brad August
Happy hours is always a great deal at Sonic
ER
Eric Underwood
Its definitely gotten much better recently.
RI
Rick Caminiti
Ultimate meat and cheese breakfast burrito!
LE
lets react show
I only got 1 onion ring with my meal
JO
Joshua Dersch
Standard Sonic food and service.
LI
Lisa Lampasi
Great drink and shake specials.
DE
dee tate
Very fast service and friendly.
LI
Lisa Beckmann
Old time drive in curb service
JE
Jenny Roach
Great service, even when busy.
CA
Caleb S.
Pretty good fast food is hot
ST
Steve Arnett
Typical Sonic experience.
MO
Monica Johnson
Good food. Nice people.
AM
Amanda Lane
Good food, decent price
GR
Greg Murphy
Good food, made quick.
A
A Private User
Well...my bro likes it
NI
Nikki Heinz
I love the corn dogs!!
MI
Mike Woods
Always running behind
ME
Melanie Hishaw
Convenient
JA
Jason Schwegler
Thumbs up!
NO
Norberto Navarro
Good food!
DA
Darren Gillespie
Needs help
PA
Paul Jenkins
good food
JO
joe steiner
Awesome
KA
Kayae Upchurch
Slow
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