The UPS Store

Category:	Shipping and Mailing Service
Address:	14248 Manchester Rd, Manchester, MO 63011, USA
Phone:	+1 636-207-8771
Site:	theupsstorelocal.com
Rating:	3.8
Working:	8AM–6:30PM 8AM–6:30PM 8AM–6:30PM 8AM–6:30PM 8AM–6:30PM 9AM–3PM Closed

Location

Photos 12

Reviews 18

Jim Humphrey

I wouldnt bother wasting my time to fill out a review if it were not for this rude Owner! I am done forever taking anything to this office. The lady that owns this store is RUDE!!! I brought in 12 packages today, with pre-paid labels done they way our VENDOR wants it done using their UPS shipper information. All she has to do is scan this, and hand me a reciept. Nothing but attitude from her. she says "you know you can have UPS pick up at your home". DUH. She said that it takes up too much space. Really? I should leave my packages at home unguarded all day long? This isnt the first time i have gotten attitude from this lady. EVERY TIME!! I usually go to another store, and they have FRIENDLY people there. I dont know what UPS pays her for taking these boxes, but its not my problem. You are representative of UPS. She is great at making customers fell NOT WANTED !!!

Lauren Kimberly

Aaaaaamazing! I always dread having to make Amazon returns that require dropping off packages. A 100ft garden hose was no exception! After a long hot day... I drug in a damaged box, tape unraveling, with a sun faded return label. Plopped it on the counter and embarrassingly tried to catch the dribble of water streaming out of the box. Talk about hot mess! Lol But within seconds, the gentlemen not only had my package re-taped and ready to go.... But I was smiling! Neither of the men working were phased by my less than graceful entrance and had an overall its-all-good-weve-got-this-covered vibe. So nice!

Laura Spencer

My experience with this ups was horrible . I was there on a Tuesday afternoon around 1230 and the gentleman that helped me had no sense of urgency. I gave him a box and I told him I would have another box coming in, and when I returned he was in the back again with no sense of urgency walking very slow while I have a heavy box which he doesnt offer to help. He was laughing at me while I was bringing the heavy box in . I guess this UPS Store doesnt really need the business

0MegaBeast

TERRIBLE FIRST IMPRESSION!!! The older lady who "helped" me, if thats what you even wanna call it, was a major b**** to say the least; she was rude, aggressive, snarky, sarcastic, and downright mean. This was first experience at a UPS store and it made me never want to ise this company again

Keith Saettele

Everyone who works here are some of the nicest people I have ever met. Its rare in customer service to find a group of people who genuinely care and go out of their way to help you like everyone here does. I would highly recommend them.

Devon Gansmann

This place has been uncooperative and rude everytime ive been in.. 3 times now ive walked out without purchasing service.. the same large woman there every time standing at the counter.. its like they dont want business.

Yehao Tang

Im pretty sure Ive seen the same guy every time Ive been in. Incredibly helpful and quick service! They even let me know of all my alternatives to save; really a great group of folks looking out for you!

Tracy Flynn

My husband and I have followed Adel to 2 different stores. She is very personable and likes to get to know her customers wether your a one time stop in or a repeat customer

Harry Liebman

Davids a great guy. He knows a lot about the ins and outs of this business and is quick to offer help and useful information. And hes always pleasant to work with.

l dazey

David is by far the reason I only go to this location. Always friendly, hard worker and just pleasant to deal with. Thank you!

• Hamster Tips •

Everyone I have come across that works here has been both super nice and helpful! Customer service is top notch.

Dan Ullom

The primary employee at this location is a very grumpy and rude woman. Use another location if you can.

Kyle McArthur

David is awesome. Ill be coming back because of him whenever I need to ship something.

Claire Wellhousen

Super easy to send stuff and the owner was very helpful

Reyna Alfaro-Joya

Staff is always friendly and helpful with my needs.