Category: | Pet Supply Store |
Address: | 993 Branson Hills Pkwy, Branson, MO 65616, USA |
Phone: | +1 417-334-7143 |
Site: | stores.petco.com |
Rating: | 4.1 |
Working: | 9AM–9PM 9AM–9PM 9AM–9PM 9AM–9PM 9AM–9PM 9AM–9PM 10AM–7PM |
MI
Miranda Walford
I usually dont fill out reviews. But my experience today really stood out from a customers perspective. I had some problems with a couple fish and they were more than happy to correct the situation no questions asked. The lady in the fish department was SO helpful. I didnt happen to catch her name but she was about 56", dark brown hair in a pony tail. She seemed as though she had alot of experience with fish and she took very good care of the ones in the store. She was very knowledgeable and knew the best answer to every question I had. She showed me how to set up my bubble stones and was so understanding. She made sure we left with every piece of information we needed as well as other customers. She was my saving Grace! I will continue to go back when she is working and hopefully catch her name next time. A HUGE thank you to her. Update: Her name is Rachel! She is so helpful. Again today, she saved me! I will continue to visit this store as long as she is working there. Such a knowledgeable girl! Shes in the perfect department.
CA
carol horned
Usually shop here every chance I get. However Monday, March 3 were in the area and went in to check out the fish. We usually get out aquarium supplies from here. Granted, there had been an winter storm come thru, but the store was open. Two employees were in the store. Neither one greeted us, but gave us a look of disapproval. We went to the fish. Several dead ones in the freshwater tanks. Then we went over to the Bettas. There were 5 dead Bettas in containers. One had some really weird looking stuff in the container. We have several Bettas and know the condition was not what it should be. We left, not a word as we walked out. Went over to WalMart and was surprised to find the Bettas there were in better shape than the ones at Petco, which is pretty rare. Just really disappointed.
MA
Matt McCown
I went in to look at selections of tanks and stands that they had. 55 gallon was the biggest in both, no problem. Then when I asked the homely lookin unnatural redhead in the fish department if there were anything bigger they offered online. She immediately gave me attitude, followed with "Ill just go get you the iPad so you can look yourself" then fast forward 20 minutes an this godawful woman is nowhere to be found. I even circled the store. I can only assume she took a break and was using that 20 minutes to reflect on her horrible existence. Either way, this Branson local shall not be returning.
LA
lara c
It is nice to have a brick and mortar store here in town that sells better quality pet supplies. However, be careful about expiration dates. I have noticed many canned and dry foods are well past their expiration date- by as much as five months. I have mentioned this to staff and the expired product was still there the next time I went in. The marine section is alright, but tanks are not kept up as well as they were a year ago.
SH
Shelby Rose
Never buy any saltwater fish or coral from this petco! All of our water parameters are perfect and every time we get a fish, within 24 hours of buying it it dies from ich. Also, some coral that we purchased had flatworms on it. They will NOT give you a refund on fish when they die. Ill never buy any saltwater fish or coral from this petco store again.
LI
Lindsey Schwartz
Staff was non existent and there was dog poop on the floor we informed the staff twice. It was still there after we were leaving the staff that did finally help you had to practically beg for help I asked 3 times before any attention was payed :/
MO
Morgan Smith
They price match! The employees arent overly friendly. I feel like they all hate their jobs every time we have to interact with them at check out. But other than that..well stocked, fun environment. OH and there is dog pee on every corner
JO
Joseph McSpadden
We have three birds from PetCo. A parakeet from the Fayetteville location and 2 conures from this location. They really worked with me with price matches and setting up for two new conures, which can be pretty pricey.
JO
John Butuso
They are very helpful and friendly. The traffic was horrendous at the intersections for this strip mall when I went. The store itself was great.
KE
Kevin Rivero
This store is usually pretty well organized, but getting help can be a bit difficult at times with only one or two employees helping customers.
ST
Steve P.
Friendly staff. Good service. Good variety of products. Nice selection of live pets. Participates in local rescue efforts, too!
NI
nick n
The lady who helped me out in the aquatics section was very friendly, helpful, and knowledgeable about saltwater fish
ER
Eric Moyer
The staff was super helpful and had a genuine care for the animals and went above and beyond what was expected!!!
GL
Glen Coffman
They were rude not customer friendly when you had a question they would not answer it they would just walk off
DU
Duh Wolf
They feed crickets to their ball pythons their bathrooms are disgusting and unstocked. Reptiles in bad shape.
DE
Debi Coble
You can go in and you are greeted with a friendly face and they always have what you are looking for.
JA
Jackie Coons
I have never met a more dedicated staff. They truly love what they do and the customers they help.
CH
Charie Barton
Always out of favorite dog treats. Try something new then out of that. Looking for other options
TE
Terry Adams
If you need pet stuff then this is the place to go. They have just about anything you need.
CH
Christopher M. Langdale
Its ok. We buy our dog food there. They are the only place in town that carries BilJac.
MI
Michael McGlothlin
We dont even own a pet. We just stop to look at the animals there. Cheaper than a zoo.
TR
Tracy Reed
Great customer service! Selection of pet supplies are plenty. Grooming available.
HA
Haven Herrmann
I dont go here very often, I get all I need for my dog an cat at tractor supply.
CI
Cindy Lingbeck
Can find anything needed for your pet plus can adopt pets on certain days.
KE
Kelly Dougherty
There is a good selection of pet supplies but they are kind of pricey.
CR
Crystal Wake
Hit the $1 per gallon tank sale, $20 for a lovely 20gallon fish tank.
DE
Dennis Morse
Very helpful young lady. Knew a lot about Cosiqin for dogs joints
RO
Rose Pride
Love I can take my dog with me and let her pick her own stuff.
AN
Anthony Moser
Very good helpful staff friendly had what I was looking for
MI
Mike Bour
Nice store but smaller than what Im accustomed to back home.
ER
Erika Wright
Great variety of supplies. Need a better selection of pets.
KE
Kendall Hayes
Always have to wait for assistance. Need more help in store
KE
KEVIN FLANIGAN
Friendly staff. They have specialty pet foods available.
LA
Larry Brendle
Its just a great place to shop for your dogs and cats.
LY
Lynne Hobler
Anothet pet store. They are very helpful thou.
AD
Addison Mesenbrink
My grandparents just bought their new cat here
MA
mate ninter
Meow thats what I call a mammal supply shack!
JU
Justin Puckett
Great pet store with good variety of pets
WI
WiredHades FTW
Waaayyyy beter than pet smart great place
JE
JerrysHeating&Cooling
Great place for all of your pets needs.
KE
Kenneth Krieser
Nice store. Clean and friendly service
SK
Skip French
Have anything you need for your pets.
MA
Matthew Wheelock
These people are great. Very helpful.
HE
Henny Rose
Great pet store and friendly workers!
DA
David Brown
Price matches with major competitors
SE
Sean Powers
The boss in Branson is a sweetheart
JO
John Goldsberry
Very friendly and attentive staff.
LA
larry allen
The workers are great to help you
TI
tiny Mercer
Great place but way too expensive
B.
B.L. Lawrence
Great variety, great associates
NA
nancy schwiedergoll
They have a variety of supplies
JE
Jennifer Whitney
Great place for pet supplies