Category: | Harley-Davidson Dealer |
Address: | 2704 W Airport Dr, Faribault, MN 55021, USA |
Phone: | +1 507-334-5130 |
Site: | faribaulthd.com |
Rating: | 4.5 |
Working: | 9AM–7PM 9AM–7PM 9AM–7PM 9AM–7PM 9AM–7PM 9AM–5PM Closed |
JA
James DeBoer
Bikes are more expensive and they try to sell you on their service...not sure where the service is, but not at this dealer! Each time I have taken my bike in for work/storage it has come out with something broken or damaged and not willing to fix or replace it. I now have scratches in custom rocker covers/rear fender and my swing arm that I have to fix...After spending more on my bike than a new truck, you would think that you would get treated better. I rented a bike last fall because service had mine for over 3 weeks to replace the coil (after having it more than two weeks to get a new rear tire). I got home from picking up the rental and called because it felt the suspension was out. I took it back and was told by the lead mechanic from the shop to just ride it and it was fine. Needless to say I brought it back Monday to get a replacement rental. After the shop actually looked at it, they confirmed the front suspension was out. If they cared about the safety of their customers they would have not let me take the bike in the first place. There are plenty of dealers out there...go elsewhere.
JO
john amazi
Bought my 2013 wide glide from there back in June. They said they did the 5k service on it, got it home to find out they didnt even touch the bike. If I been mechanical inclined going that long on oil that needs to be changed, that would have destroyed the bike or definitely did some damage...... Only reason why I didnt give it 1 or 2 stars was there staff was very nice, and there rewards program. They also replace the missing keys. Im sure if I had called they probably would have fixed it at least Id hope. but Id like doing my own maintenance anyways so I cant blame anyone but myself when it goes wrong. If I do buy another used bike from there Ill definitely check it over better.
RO
Rob Lewis
I rented a bike from this dealership over the weekend because there were no H-D dealers that I could find in the Twin Cities that rented bikes. I wasnt sure I wanted to drive down to Faribault to pick up the bike but Im glad I did. They were amazing to work with and I cant say enough great things about them especially Lynn, the rental manager. She was extremely helpful in getting me a perfect bike and gear but, even better, she stayed late on Sunday afternoon so I could turn in my rental about 20 minutes late. Lynn was fantastic and the dealership is one that I will use again and again!!
JO
John Denny
Had a breakdown riding through Faribault today. Made it to the shop and they closed about ten minutes prior. Luckily Justin and Alex were standing out back. They helped me locate the issue (broken intake clamp), hooked me up with a part, and helped get it on so I could make it home. It was great meeting them and I much appreciate their help, after hours, on their off time. I will DEFINITELY be stopping in again soon. They earned a customer for sure today. Thanks again guys!
JA
Jana Decker
We recently purchased a new 2017 Road Glide from Kale Olson at Faribault HD. We couldnt be happier with how we were treated! Every person that helped us through the process made us feel like we were important to them. Bret helped us to add some things to our bike and the gals in clothing were great! We will definitely be back and will recommend them to our friends!!!
SC
Scott Jorgensen
In the process of buying my first new Harley. The staff has been very patient with my concerns and questions, they have kept me excited about my purchase, and have been very helpfull but not pushy with the right customizations for my bike and my needs. Excited for the pick up day, and the continued relationship in the future.
MI
Michael Thorne
I have never been treated so well with any purchase. Everyone on the staff was almost as excited about my purchase as I was. Every department gave me the best advise for care & purchases for my motorcycle, even if it involved after market. I will be back there for all my service and most likely a lot more accessories.
CH
Cheryl Peasley
Wanted to thank the service dept., they did a great job of keeping me on the road even though it was a last minute stop right before they closed. Always good to let the people that take care of us know their positive attitudes and efforts are appreciated; sales staff, clothing, and service dept. were all great!
RA
Ramona Frisk Meyman
Faribault Harley Davidson went above and beyond what I expected. Great service and the best price on bikes. Im happy to give them my business and recommend them to friends, too. They are almost like family, and they like to hold lots of rides, including ladies events.
JA
James Kennedy
Drove by this dealer many times and finally had time to stop. Its a nice big store. My intention was to purchase a shirt but the selection was awful for me and anyone else that may wear a medium. All I found was 4 shirts that would fit me. NOT HAPPY !
FA
Faribault Harley-Davidson
Mission: To continually heighten our skill, knowledge and coordinated team effort, so that we deliver the absolute best Harley-Davidson motorcycle and the most fulfilling Harley-Davidson experience to every fellow rider we serve.
BE
Benji Young
Outstanding service and very friendly. Experts in their field! I highly recommend Faribault Harley-Davidson to anyone looking to purchase a Harley or any Harley related gear, parts, or clothing.
TO
Tony Love
the staff at faribault harley are the best of any dealership i have yet experienced. Will continue to make the drive even though there are two closer dealerships. Thanks guys!
AN
Anthony Romero
Bike was hesitating on my way to Sturgis. Had it looked by Dan and his team in performance. They had me fixed up and out in an hour. No BS. Stand up shop. Thanks guys.
ER
Erik Swanson
Im loyal to good customer service, Alex in the service department is good stuff, Ill drive down from Lakeville to by next bike from these guys!
OW
Owen Riess
Great Harley-Davidson Dealership. Good selection, excellent service and friendly atmosphere.
EY
EyeoftheValley
Really helpful staff. Lots of antique and unique Harleys on display. Outstanding.
DE
Deneen Glass
Nice sales deals and signs were easily seen in time to safe stop from Interstate 35N
AN
Ansonia Saiz
Great Atmosphere With Amazing Rides To Admire And Awesome Selection Of Clothes
DA
Darcie Klopp
Awesome!!, love the staff, do friendly, awesome experience with everyone!!
JO
John Prom
Great bunch of people highly recommend Faribault Harley-Davidson
GA
Gamer Nick
Great place to get work done on your bike! Knowledagble techs
GR
Greg Ries
Great people. Have parts in stock no one else does.
KA
Kayla Tuthill
Great, friendly staff! Would definitely recommend.
D
D L
Loved it always do Tasha Herein was very helpful.
DE
Dean Jensen
Friendly staff greats prices and service is great
RI
Rich Stahura
Everyone is always very friendly and helpful!!!
BR
Brad Linder
Great place to buy a Harley great open house
AM
amanda wrolstad
Friendly and can find things easy
DO
Don Binger
Employees are very helpful thanks
JO
Joel Nelson
Awesome beginning riding courses.
TE
Terry Kortness
Modern shop. Great selections.
ER
Erik Hall
Good motorclothes selection
KU
Kurt Cro
GOOD SERVICE!! Best in mn!!
DA
Danny Beech
Great staff and events!
M
M Ber
Great helpful staff.
JO
Joe Heck
Good friendly people.
NI
Nickolas Thibodeau
Great riding corse!
MI
Mike Keller
Very friendly staff
EL
Elroy Baierl
Great staff!!
ST
Steve Fuqua
Great bikes