| Category: | Beauty Supply Store |
| Address: | 2417 Ellsworth Rd, Ypsilanti, MI 48197, USA |
| Phone: | +1 734-434-8852 |
| Site: | stores.sallybeauty.com |
| Rating: | 3.9 |
| Working: | 10AM–6PM 10AM–6PM 10AM–6PM 10AM–6PM 10AM–6PM 10AM–6PM 11AM–5PM |
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Teresa Thomas
My experience here was absolutely horrible. If you can avoid this store please do so! The white girl with short hair was extremely rude, I politely asked which affordable shears she would recommend n very rudely she replied what do u mean... and I repeated my self saying whats the cheapest one you would recommend, she just pointed at some like she was so annoyed... she was just over all horrible and very condescending when I asked her very simple questions and I asked very politely, I wasnt rude or anything.. there was also a few more things that she was extremely rude and unprofessional about.. Most importantly I provided my phone number to get my student cosmetology discount and the girl didnt even apply it and it was so obvious that she did that out of spite.. as if I wasnt going to notice... bottom line is Im contacting corporate as well to report her because this low level of customer service should never be acceptable by this company and I thought it was so disappointing because Sallys is one of my favorite beauty supply store and I have never ever in my life experience anything like this before.
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China Mason
I usually dont do reviews but after going there yesterday I decided to write one. The staff here were all at the counter and wouldnt even take me to the item I was looking for. No one helped me they all talked at the counter. I work in customer service and I find that extremely rude that no one took the time to see if I was doing alright. I decided to take my money elsewhere. Sometimes they have nice employees but I decided it was not worth spending my money here when I can go to a location with a more helpful and friendlier staff.
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Kaitlyn K
Staff here are super helpful! They are quite knowledgeable about products and will give you a quick consult to help pick the right ones for you. Great prices and selection.
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Sylvia Lorms
Very nice people easy returns. Good coupons, great prices
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Dietrick Patterson
Great customer service
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Marsha Naidoo
Great service!