Category: | Drug Store |
Address: | 4295 Orchard Lake Rd, West Bloomfield Township, MI 48323, USA |
Phone: | +1 248-626-5434 |
Site: | cvs.com |
Rating: | 3.5 |
Working: | 8AM–11PM 8AM–11PM 8AM–11PM 8AM–11PM 8AM–11PM 8AM–11PM 8AM–11PM |
MA
Mark Fertig
There are some very nice, and truly helpful people who work here. Other than that, there is really no reason to shop at CVS. CVS has some of the most customer-hostile policies in retail, and you would be wise to take your money elsewhere. Always understaffed at the checkout, CVS makes every possible effort to provide a truly miserable shopping experience. From deceptive advertising (check any # for $ offer, and see what the real item cost is), to coupons locked to the shoppers card, CVS pricing is designed to trick the customer. ExtraCare cards, phone numbers, and pestering questions on the credit card terminals regarding charity donations all conspire to slow the checkout process to a crawl. Coupons arent honored unless they match the ExtraCare card they were issued on. Expect extended wait times behind elderly shoppers who are frustrated and confused. Returns are a hassle too. CVS is unable to refund a purchase back to a credit card without the original card being presented. Yes, every other major retailer can do this in seconds. Even with the receipt, and another card from the same account, the best theyll offer you is a store credit (NO THANKS). CVS collects an excessive amount of data their customers through the ExtraCare card (required for any advertised sale price) and prescription refills. This data is NOT used for your benefit, and the have shown to be very careless about privacy and security (go ahead, Google CVS Data Breach, theres plenty to read about). Save yourself the grief. Go ANYWHERE else.
LU
Lulu Gaji
Has most things you need, but the only issue is the rude people at the reigisters. Sometimes theres no one at the counter and they always have an attitude and talk to people like their little kids.
DI
Dimitry B
No one at the counter to check out. Had to wait 10 minutes.
DA
David Kent
Awesome