Category: | Eye Care Center |
Address: | 1701 E South Blvd, Rochester Hills, MI 48307, USA |
Phone: | +1 248-293-5161 |
Site: | colomboeyecare.com |
Rating: | 4 |
Working: | 9AM–7PM 9AM–5PM 9AM–5PM 9AM–7PM 9AM–4:30PM Closed Closed |
AR
Art Pruss
On a recent bike ride with my wife, I suddenly lost vision on my right side in both eyes. There was no pain, no warning, I just lost vision. Unable to continue riding, we brought our bikes back home. We were confused as to what was going on and made an emergency appointment Columbo Eye Care. We drove to the office, signed in and waited. While waiting, we became more and more nervous about what was going on. We decided to go to Troy Beaumont Emergency and were starting to leave when a female came out and asked us where we were going. We told her emergency and she said it would be a waste of time because they would just end up calling Dr. Columbo. This was extremely bad advice. I spent the next 1 1/2 hours running through various tests only to have Dr. Columbo tell me at the end there was nothing wrong with my eyes. We then went to emergency and were told very quickly that I most likely had a stroke. They did a CT scan and blood tests to confirm and within an hour administered TPA, a clot busting drug to limit the damage done by the stroke. TPA is most effective only if administered within 3 hours of symptoms onset. Unfortunately, the over 1 1/2 hours wasted at Columbo Eye Care put me at 4 hours when I received TPA, limiting its effectiveness. Now, a month later, both eyes still have a loss of peripheral vision on the right side, and its most likely permanent. I didnt know it at the time, but sudden loss of vision is a warning sign of stroke and time is critical. I didnt know it, but medical professionals should have. As a result, my family and I will be finding a new ophthalmologist and will not recommend Columbo Eye Care to anyone.
BR
Brenda Lynn
As a nurse I understand patients and their needs. I have enormous patience and understanding for staff at any medical office and often am much more accommodating than most. I have to admit however, the last few encounters Ive had with this staff has been alarmingly rude. They barley wanted to help me! Instead of calling my insurance I was given "codes" to call myself. Luckily I am familiar with them, I cant imagine an elderly patient having to go through that. Ive been hung up on only to call back to the General mailbox because it was closing time, rushed out and even tried to be talked out of a procedure. I hate to leave because Ive been with this doc for awhile but Im a firm believer in you surround yourself with like minded and its been more than a couple times. And for the record Ive never publicly left a bad review if that gives you an idea of how bad they were.
DO
Donna Murray
Dr. Megan Heil is fantastic. She operated on my sagging eyelids and she did a fabulous job. Love the office and really like Dr. Heils work and professionalism. Thank you so much! I look 10 years younger and I can read again. :)
JA
Janet Roosa
Weve had a great experiences here. Dr Colombo is so friendly and knowledgeable. My husband (who doesnt like doctors) has no problem coming here. They fit us in when my husband had a problem.
RO
Rob P
Friendly and knowledgeable physicians and staff! Dr. St. Louis provides a great vision exam. There are many contact lens choices to try out.
JE
Jessica Kamborn
Staff is rude an doesnt know a thing about what they are doing. Dr Columbia is too old to do surgeries and gives an uncomfortable vibe.
SC
Scotlon Murdoch
Great team! Jessica is amazing at reception desk, Dr. Columbo is very friendly and great at his practice!
DE
Della Clarke County
Best physician and staff in the Oakland county!!!