AutoZone

Category:	Auto Parts Store
Address:	6228 Middlebelt Rd, Garden City, MI 48135, USA
Phone:	+1 734-513-2233
Site:	autozone.com
Rating:	4
Working:	7:30AM–9PM 7:30AM–9PM 7:30AM–9PM 7:30AM–9PM 7:30AM–9PM 7:30AM–9PM 8:30AM–8PM

Location

Photos 16

Reviews 20

Lindsay LaBean

Went in for a battery change. Car was completely dead and would not start. Purchased battery and asked to get it put in. Was told it would be an hour wait when there was no other customers in the store yet and the employees proceeded to argue in front of me saying no one wanted to help me. My nine month pregnant girlfriend was in the car still and it was 9 degrees outside. I went ahead and replaced the battery myself as she waited in the car. No employee tried to help me or even acknowledged me when I went to wait in the parking lot. When I addressed the manager, Jason, he was rude and said they were very busy when again there were employees sitting around on their phones and I was the only customer in the store. This experience was awful, I was shocked. I asked for a way to contact corporate and the manager refused to give me information and only gave me his first name and a general number to call. The store number was 2262 which I was able to find on the receipt. I will not do business with Autozone in the future. Honestly OReilly has the same battery for $10.00 more and based on this experience it is well worth the good customer service I receive from them, wont make that mistake again.

Timothy Patterson

Bought a battery that turned out to be a dud. They came to my house, jumped me, tested my battery and alternator and replaced with a new battery. They really went above and beyond to fix the problem, and with the quickness I might add. Im sure thats not normal protocol, so I appreciate these guys. Thanks especially to Josh and the woman manager that took care of me. Strongly suggest this place

Justin Waters

ron the manager is not a people person to say the least he is a verrrrry Lippy little man i went to exchange a duralast part that had a lifetime warranty and he told me to take it to the store i got it from because it wasnt his problem hes lucky i dont like jail so screw auto zone and dont bother calling they just put you on hold and dont answer

A Private User

They may have parts, but friendly service they do not. One guy seems to be high while helping customers. Another is late from coming back from lunch and the manager is taking it out on the customers. What an unprofessional store.

John Zubak

Ive been shopping this store for a few years nows..I highly recommend it...Always clean very stocked and most importantly the staff is always helpfull..not treating you like its a chore! Chad runs a good Ship there.

A Private User

Everytime I need a part or miscellaneous items, Autozone always seems to have what Im looking for. Great service provider!

Mike Lanius

Good location, excellent staff, and a very clean store. Theyve been more than helpful every time Ive had to go here.

Ali Adoure

No comments to leave. On good days the staff will help...on bad ones well not so much.

Jennifer Collier

Knowledgeable and helpful staff, we were able to get everything we needed for our car.

Allison Scanlon

The staff tried to be helpful and they are nice but not vary knowledgeable.

David Panyard

Had exactly what I needed, the advice they gave me saved about 200 bucks