Category: | Hardware Store |
Address: | 86 Lafayette St, Salem, MA 01970, USA |
Phone: | +1 978-744-0780 |
Site: | acehardware.com |
Rating: | 4.6 |
Working: | 7:30AM–5:30PM 7:30AM–5:30PM 7:30AM–5:30PM 7:30AM–5:30PM 7:30AM–5:30PM 8AM–5PM Closed |
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Douglas Bowker
Ace Hardware/Winer Brothers is probably a sort of a dieing breed of old-school hardware stores, and I for one hope they remain for many years to come. I have nothing against big stores like Home Depot, but having a a solid neighborhood hardware store like one is cannot be appreciated enough! A business like this is just one of the reasons living in a city like Salem is so much more convenient than many other town or burbs. Both owners have an almost encyclopedic knowledge of tools, parts, fasteners and any other materials you might need for repairs, and projects. They go out of their way to keep prices reasonable and I never have to wonder if Im overpaying. Id say a good 85% of their customers are repeats, many are local contracting professionals. The owners make sure their general staff are just as (or nearly) knowledgeable too, and all are very eager to help if you need it. On the other hand, if you state you dont need any help, they wont bug you if you take your time picking things out. As an itinerant DIY fixer and builder, 95% of the time they have exactly what I need, and if I need help or advice one or more of staff will know the best answer to my questions. As far as I can tell almost everyone there lives in or nearby the city itself, and most have been there for 5 years or more. They greet most of the customers by name as they come in, and knew my name within the first month or so I started going (about a dozen years ago at least). They also do a good job with the space they have and regularly rotate in/out season items in the front of the store. The back half pretty much stays the same year round, which is exactly what you want: easy to find just what you need!
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Jen Owens
This place is awesome -- all of the options (and pretty decent pricing) of an Ace Hardware, but with the true hometown customer service of the hardware store down the block. You walk in and someone immediately greets you, with a "Hello!" and a genuine, "What can I help you find today?" It was the first time that I had ever asked for help in a hardware store and didnt feel like I was "bothering" the employee. Yes, dammit, I am a girl, and no, my dad didnt teach me these things! Luckily, Winer Brothers is there to help answer all of my questions when Dads not. Skip the trip over to Home Depot on Highland Ave and go here instead -- you wont be sorry.
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Dan Parcheesi
Hardware stores in downtown Salem are a joke. If I need to buy something for a project after I get home from work, theyre already closed and they dont always carry what Im looking for. Home Depot on Highland Ave. is open later and usually has everything I need.
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Luke Cuddy
These guys have always had everything I needed, known right where it is - and had it for less than I worried about. I work in Boston, so I wish they had later hours, but all around great store!
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Sean Freeman
Winers always has the hardware and can help you locate what you need for a project.
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Christopher Morris
Great customer service. Always have the hard to find items.
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Jeff Burns
Fine neighborhood hardware store. Small but well-stocked.
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Matt Baldassarri
Best service of any hardware store in the area.