Sprint Store
| Category: | Cell Phone Store |
| Address: | 199 Plain St #8b, Lowell, MA 01852, USA |
| Phone: | +1 978-452-6200 |
| Site: | storelocator.sprint.com |
| Rating: | 3.5 |
| Working: | 10AM–8PM 10AM–8PM 10AM–8PM 10AM–8PM 10AM–8PM 10AM–8PM 11AM–6PM |
Location
Photos 1
Reviews 9
JE
jerkin320
Worst experience ever. Paid for a 7 plus and instead the worker ordered me a regular 7. The girl said she will order the 7plus as soon as the 7 comes in. I call them 2 days later to see when the 7plus is coming in and she said she forgot to order the plus. Not only that when you try to call them it takes at least 10 calls! Get new workers!!!!!!! Very unattentitive! Young kids that know very little of what theyre doing.
RO
Robert Rosario
Ordered a phone and then cancelled my order the next day in January. It is June and I am still paying for a phone I never received. I have filed a complaint with the BBB hoping that maybe they can help me rectify this situation. I have nothing against Sprint as a company but this store has been the worst customer service experience I have ever had.
TH
That Top5 and More
The worst sprint store around!! Horrible customer service. Every single time Ive gone to that store for assistance or had a problem they could never resolve it ! It would always be the same customer service rep who never knew how to do his job correctly. They have a bunch of rookies working there..
CA
Carolina Sposito
I highly recommend to ask for Vinny Vale if you need to go to this store. He helped me with the upgrade and explained me everything with details. He was very peaceful, professional and respectful. He really did a great job.
VI
Viv P
One of the reps there has absolutely no idea what he was talking about and makes up lies about sprints policies. The store is a complete and utter waste of time.
JA
Jackeline Maldonado
The best sprint store period! Great experience at this store.
HA
Hayden Barbosa
Very good people working here. Best sprint store.
IS
Isaiaa TheKyd
The guys were awesome
SO
Sophan Sok
Friendly