Category: | Auto Parts Store |
Address: | 870 N Main St, Fall River, MA 02720, USA |
Phone: | +1 508-677-4655 |
Site: | autozone.com |
Rating: | 4 |
Working: | 7:30AM–9PM 7:30AM–9PM 7:30AM–9PM 7:30AM–9PM 7:30AM–9PM 7:30AM–8PM 7:30AM–7PM |
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EDWARD GALEGO
I have been in the industry for well over 20 years and I have received such excellent customer service at many other AutoZone locations especially Somerset, New Bedford ( Mt. Pleasant location) as well as Fall River ( Rhode Island Avenue location). But unfortunately the service that I have been provided on multiple occasions at this location on North Main Street in Fall River is completely distasteful and unacceptable. The service is horrible. The lack of customer service is an understatement. Calls go unanswered many times and when they are answered you are placed on hold for an extensive amount of time. Garrett you are the district manager for the area and I hope you read this and address this store because as you are well aware last thing I will do is post a negative review and I always give credit where credit is due. But after continuous and repeatedly horrible customer service by part of management ( Cory specifically) as well as Redshirt Associates this matter needs to be put out there in order to stop the continued lack of professionalism and negative customer experiences. It is a 180-degree difference when I walk into this store versus the treatment and professionalism I receive from Harry Dougie and Linda at the other stores indicated above. This store lacks the professionalism that they display and they should try to follow the same procedures in order to provide the correct customer service which they lack
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Yeye Fontanez
I would never again.they take long,they rude,unhelpfull,if u say anything to them to start a conversation they would go outside work and talk about you.unreal.i ask for an advice where to take my car i told the lady people talk so much about steaking parts .this lady went to my mechanic and said i said he stole parts of my car..unreal.lost a mechanic .went and put a complaint .nothing was done.
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Ismail Pereira
I am at AutoZone a lot. I like to do maintenance of our cars and I always go to AutoZone for parts. Service is very good, and the parts are excellent!
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john camara
Always got what I need or they order and be there in a day or two
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Jason Sadur
Bad service, Dont go here
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Tom B
Bad customer service.
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Anna Correia
Great service