Category: | Video Game Store |
Address: | 100 Cambridgeside Pl, Cambridge, MA 02141, USA |
Phone: | +1 617-494-1340 |
Site: | gamestop.com |
Rating: | 3.1 |
Working: | 10AM–9PM 10AM–9PM 10AM–9PM 10AM–9PM 10AM–9PM 10AM–9PM 12–7PM |
DR
Dr Flow
I should have known better than to trust a gamestop. Spouting lies as usual. Telling me if I come in store to purchase a Nintendo Switch bundle by that night, I would have it by Friday with next day shipping. I made my order Wednesday.... Anyhow, Im following the tracking number provided by Gamestop which says I should have everything by Monday. So Im annoyed, but whatever.. I just want the Switch. I come home early from work to catch my delivery in time so nothing happens to it, and just a book from Zelda is on my doorstep. I check my email, I now have a new email with a new tracking number from gamestop saying that my Nintendo Switch is above to ship now!!! Wait what? Next day shipping? Its been nearly an entire week and still HASNT SHIPPED YET. I call this number I found Dedicated Customer Care: (877) 676-GAME.... I call them looking for a refund only on the shipping that I was lied to about. They come back and say they can offer me a gift card! lol AYYYY... Like i havent already spent enough money with you!? Just give me what I am owed and be done with it!!!! I could have skipped all of this garbage time spent, and ordered the bundle I WANTED off some other internet source. If this was Game of Thrones, Game Stops saying would be, "we promise, but we lie, we are game stop"... RIP Gamestop. You are NOT for the gamer. SHAME!!!!
MI
Mike OConnell
I have avoided GameStop for years because they are in essence a seedy pawn shop, but my children wanted to buy physical copies of DS games, so I reluctantly brought them in. My son bought Hyrule Warriors Legends, for which I paid full price. Later, he pointed out that there was already data on the cartridge, and that there was a "pre-owned" sticker inside the case, BEHIND the instructions. When I took it back to complain, I was told that of course it was pre-owned because there are no new copies of it. Obviously a lie, since a search of Amazon shows several copies available as new, and even the local Walmart had new copies. Lesson learned again: never shop at GameStop unless youre into other peoples trash.
CH
Chad Rankin
As others have stated, they are understaffed. There is currently one employee, and they are having a casual conversation instead of checking out customers. I would recommend going to an actual GameStop, or somewhere else.
MA
Mark Moseley
Quick service but a bit cramped inside. Used games section was small and split into two different alphabetical sections for some reason.
LI
Limilson Tavares
There is only 2 employees here right now and the person in front of me been waiting for 20 minutes to finish at register
CC
ccmiersdorf7
Nice and helpful employees Many games A bit small, can get crowded
HA
Hazem Mansour
Very good service