Royal Farms

Category:	Convenience Store
Address:	9043 Liberty Rd, Randallstown, MD 21133, USA
Phone:	+1 410-496-8461
Site:	royalfarms.com
Rating:	3.6
Working:	Open 24 hours Open 24 hours Open 24 hours Open 24 hours Open 24 hours Open 24 hours Open 24 hours

Location

Photos 28

Reviews 38

Jonathan Yommer

This is the worst place Ive ever tried to get food. Tried several times and each time has been worse than the last. The employees are leaps and bounds above ignorant, rude and incompetent. For a place with "world famous chicken" they sure never seem to have any. The start of the dinner rush and they have no chicken. And no one seems bothered enough to start making any either. Ordered family size sides and they give me these tiny little cups that arnt even a quarter of the way filled. Literally 3-4 tablespoons full and to top that off, once I got home with the bite sized sides we realized they were past their use by dates. When I tried to remedy the obvious mistake I was told they dont have large sides. I would have complained to the manager but since there was a line of people waiting to complain and she was on the phone with someone else complaining I figured it was futile. Left angry, ripped off, and hungry

chris l

I give up... this place just does not know how to be a store. If the doors arent locked, the next hurdle is to look for hand written signs taped to all of the food ordering stations. Why? Well, it has been that there is nobody to make food, or, they just dont want to (actually have been told that). There are a couple decent employees, but for the most part, its always a terrible experience. Latest issue: last night 3/6, went to get gas. Nope, doors locked again, people inside just look at you. 7-11 is close, go there.

C. H.

There is NOT suppose to be a surcharge for using theyre ATMs however, i have surcharge fees on my account from this particular store. The manager Ms. Chris is rude. I told her my situation for where they had unauthorized charges on my account for items that i did not buy. She talked over me, did not hear out my situation gave me a corporate number and hung up on me. Customer service is not for everyone. However the shift that worked the night shift 12/12/16 are wonderful and kind.

Samantha Dear

Waited over twenty mins for fries because twice we were told 6 minutes. Then we asked for a refund and waited about 7 minutes for three cashiers to figure out how to refund us. This all after they ran out of quarters, had only a few ketchup packets, 3 empty coffee machines and one cashier giving us an attitude. Ive worked at a convince store and this was totally unacceptable! Horrible experience. Oh yeah, and after 30 minutes, the fries still werent done.

ashley s

Id give them zero if i could. They advertise the smoothies and shakes but there is no way to ring them up. You have to order a small fry to pay for the smoothies. Then they didnt have any thighs left but they still let me order it and pay for it. Then they wouldnt give me any chicken because they dont substitute. The staff was very rude!!

BudKingz Bmore

The worse royal farms out here, poor customer service, nasty attitudes wait 20 mins for your food to b told its going to be another 25 mins WHOLE time she knew n said nothing to the 5 customers including myself that got a refund YALL CHICKEN AINT THAT DAMN GOOD!!!!!!! MAAAAAAN IM LYING I THINK THATS WHY IM SO MAD I WANTED MY DAMN CHICKEN

Jerlyn Buster

Chicken is always fabulous!! Sides are not. Best to go at a busy time to get fresh sides. Rolls have been stale every time I have gotten meals. Employees behind food counter are really unpleasant, and really dont care about service. Place was great when they first opened, but they have not kept the bar high.

Tayy The Man

This is a good Royal farms for the area, gas prices are reasonable here compare to the other surrounding gas stations. Food is decent it depends on how long much of the chicken is sitting in the tray, you can get it hot or warm but still tasty. Overall the store is medium-sized you can get anything you need here.

Bryan Young

I ordered a 3 pc with a crosiant got driving and noticed it was only 2pc of chicken.. tried calling them using the number on the receipt and it was busy for over 4 hours (since I live in west palm fl) disputed my chicken box with my credit card company.. chicken was good fries were cool

Hope John Paul

This is the worst Royal Farms when it come to ordering food. They are always slow and sometimes they lose your order. Somebody is always walking around and not helping customers. What is so important that I have to see you walking by me every 2 minutes. My people need to do better.

Randall Chase

The food staff works very quickly and all items are placed where you think theyd be. Gas isnt always the cheapest but its close to it.

Delores Manuel

Very clean store. I give it 4 stars because the air pump is hard to find, it could be in a better location.,with more lighting.

Elliott Jackson

Depending on whos working its either a great place to stop in on the way home or work or its a depressing detour to normal life.

George Kuster

I have been there 5 times and the service is horrible. Only 1 cashier at lunch time every time I go in ,wont be going back!

Braxton McNeill

New Royal Farms convenience store and gas station. The bathrooms are clean & the store is modern.

Lavonne H

This Royals Farms is gorgeous and looks so welcoming I cant wait for it to open !!! And its