Ross Dress for Less

Category:	Clothing Store
Address:	6127 Oxon Hill Rd, Oxon Hill, MD 20745, USA
Phone:	+1 301-567-5013
Site:	rossstores.com
Rating:	4
Working:	9AM–9:30PM 9AM–9:30PM 9AM–9:30PM 9AM–9:30PM 8:30AM–9:30PM 8:30AM–9:30PM 9AM–9:30PM

Location

Photos 39

Reviews 37

Mendokusai

I thought this Ross was cleaner than others around Maryland but the dysfunction showed itself during checkout. There were two lines; one for checking out and the other for returns. The returns line was shorter with two registers while checkout had one. No one was returning anything - they were checking out at returns instead of waiting to do so in the appropriate line. Thats not the customers fault but a sign of a broken process - or at least it could be perceived that way. The returns associates actively called people to checkout to alleviate pressure on the long line. If people caught on, they couldve gone from the back of the long line to the front of the returns line and checked out way sooner. Of course, this pissed off a customer waiting in the long checkout line enough to call for a manager which, while she appeared, resulted in no change.

Anna Langham

Good service. I dont appreciate any of the poles on the carts. Feel disrespected, unappreciated and as if I am a criminal. I AM NOT A CRIMINAL! Many stores have problems with carts being taken out of the store without making the customers feel devalued. It keeps me going to other stores regularly, where I am treated as an assumed good person. Some may not care. I DO.

Shirley Brown

Worst experience. Worst customer service. If I can give it 0 stars I will. The supervisor didnt of PM Shift 7/8/17 didnt even help fix a situation. The Filipino lady that was working in the fitting room that day tried to question our integrity because. The last was rushing and miscounted clothes items.

Sampath Dassanayake

Not much choice for men and kids. But my wife found a lot of things she liked. Associate in fit on was very helpful. Fit on rooms were clean. But would have liked an additional mirror. Was there on a Saturday morning. Plenty of parking and the store wasnt crowded.

Carolyn Keys

One of my favorite stores. You can get almost anything from there for a great price. From make-up to name brand shoes to clothes to anything home related. I love it! I find myself going even when I have no intention to buy just to see what new items they have.

Cocoa True

One of the cashiers asked all of the customers to remove the hangers and place the hangers on a rack! Thats his job! If I decided of my own accord that would be one thing. Telling people to do it was unprofessional and horrible customer service.

Tiphani Lyndell

I love this store/location they ALWAYS have something I want, but the lines are ALWAYS long. The staff could stand to be a bit more friendly but I dont focus on them much.

kim butler

Very well stoked and very reasonable prices. Staff on hand for a Saturday was excellent..

Beci Yolani Ventura

Es mi tienda favorita

Nic Wills

This store is always nice and organized when I come. Great selections as well.

Ronald Franco

No tiene nada. Bueno

Kendra Johnson

It serves its purpose. I dont go there often but I think I should now.

Pat La menace

Just... Dress Well for low prices! If you find what you want of course