GoWireless Verizon Authorized Retailer

Category:	Cell Phone Store
Address:	684 Old Mill Rd, Millersville, MD 21108, USA
Phone:	+1 410-729-0999
Site:	gowireless.com
Rating:	4.3
Working:	10AM–8PM 10AM–8PM 10AM–8PM 10AM–8PM 10AM–8PM 10AM–8PM 11AM–5PM

Location

Photos 12

Reviews 21

Matthew Maxwell

This store recently opened and I discovered it by chance. I went in looking for a IPhone charger only and left with so much more. The owner, Miss Preety is phenomenal and totally committed to customer service. She took the time to "educate" me on the technical capabilities and applications of my IPhone that I have had for over a year. I cannot provide enough laudatory praise for the old fashioned style personalized exceptional service. I have been a Verizon customer for over 20 years and Miss Preety has earned a not only a loyal customer in me, but that of my family and friends.

John Scalley

I did not have a very good experience at this store. It seemed as if they were more concerned with protecting the sale they made than providing good customer service and securing future sales. The return policy is non existent; there is only an exchange policy. They had inferior products on the shelf and not enough selection. I also found the associate to be rude. I will never shop there again. Google forced me to give at least 1 star - they need a no-star rating or negative-star rating.

dara morrison

VZW wireless customer service informed I can make defective equipment exchanges here but upon arrival I was informed since their inventory was different I couldnt. They would resell me the item but not exchange it as it should be...I am not a fan of the franchise locations or stores alike...

Beth Hartung

I have been to most of the Verizon stores in the area. This one is the best! Preety and Edward were so helpful. And not at all pushy. For anyone looking for exceptional customer service, this is where you need to go!

Tendaji Family

I came to the store with an issue. The manager there was very patient and would not stop until the complicated issue was resolved. He treated everyone with great concern while I was there.

dewayne price

Ms. Preety was a delight to do business with. She helped me with my problem and got me set up a new and better phone, while also helping to shape my data plan. Very helpful and insightful.

Yelva Washington

This was was my greatest experience. I was treated like a customer. All my questions were answered and my telephone works. I will recommend this store to everyone. Thank you.

ClarK Skirka

Came in to upgrade to an LG G6, Matt was very helpful and got everything set up. Great customer service and he made the transition very easy. Highly recommend this store.

Brooke Nitta

This store is a joke. How do you not have models of phones to look at that you are selling? First cell phone store I have ever heard this from.

R.J. Dobson

Very easy dealing with this store. Great people with great customer service. Matt was excellent to deal with.

Kim Burgess

Great store very clean organized great service switched my service and couldnt be happier.

Jainoriss Olney

This store socks. They will try to sell you pre-owned equipment without telling you.

Beverly Ford

Excellent customer service and help in selecting the perfect phone for me :)

Christine Catherman

Excellent and professional, knowledgeable and will work with the again.