JCPenney

Category:	Department Store
Address:	23415 Three Notch Rd #2016, California, MD 20619, USA
Phone:	+1 301-866-0309
Site:	stores.jcpenney.com
Rating:	3.5
Working:	10AM–9PM 10AM–9PM 10AM–9PM 10AM–9PM 10AM–9PM 10AM–9PM 11AM–6PM

Location

Photos 100

Reviews 17

Mary Hatfield

I am writing this review to ask JC Penny Hair Salon customers to be very careful about the services they request from this salon. I have patronized this salon for years and been very pleased with the services. I made an appointment to have my a family members hair cut and some colored pieces added in her hair. This family member has also been to the salon many times and had this service performed. This service usually takes two hours and costs approximately $40 to $60 dollars. The last time she visited the salon was April 11, 2016. You can imagine my surprise when five hours later I was presented with a bill for $105. I did not ask for this service. I said many times that it seemed to be taking too long. I spoke with two managers when I was shocked by the bill I had been handed. I was told by one to, "prove the price I paid," and did I "put it on a credit card." Another manger, who was contacted by phone, said I needed to see the same hair dresser consistently to receive the services I want. I was informed that I needed to pay for the services I received. Please be very careful about the services you request. Make sure you discuss price and time up front. I have had only positive experiences at this salon and cannot believe they would treat two customers in this manner.

Tamara Bozman

iv been going here for yrs,6 to be exact ,i went in the first time as fix up , and i was so amazed when i left there after 3 hrs ,of them taking the time to fix my color and cut, i never looked back it started with crystal , then to be landed in Nicole Winsor"s chair was a blessing, iv been with her so long its friends,and everyone iv watched come and go ,i think are Awesome , the ones that have been there since i walked in the door first time ,have a great greeting and always talk and makes u feel good , There has been times of course the kid comes out and i might have been upset , and never meant to hurt no one with my words , its always forgotten and we keep moving on , I GUESS IM TO DAM PICKY, But i will say at the end of all this Nicole Windsor, is the best ,when it comes to color , amd all the above ., for to be so young and no so much even with the old school look ,amazies me ,, I WILL BE THERE TILL THE END , GREAT PEOPLE GREAT PLACE ,, I DO MISS VICKIE SMILING FACE , forever,T.B

T Bozman

I dont think Mondays sre slow cause iv been with a hsir stylist for 6 yrs. And now with her new job during the week .theres mo time for all her clients . Specially the ones that have been coming there for many yrs. Sad . Not even a call after many many messages . Thrown out like trash . Its mot a good feeling i understand thats tour main money on weekends . What was my 20 sonetime 30 dollar tips shoped liver . Then u show all these high dollar up dues then i new .more money. I STILL LOVE THAT SHOPPING Center fantastic tanning the best . Nails .yaaa. family dollar yaaa much respect from them all. And still love to shop at pennys aa well

Graciela Smith

Put a bag of clothes on hold to show my husband the next day, and ofcourse I show up the next day to buy the bag of clothes and they lost them. I spent over an hour in the changing rooms with a 3 year old finding these outfits and any mother knows the horrors of trying on clothes with a child. This is literally the first time I have ever shopped at JC Penny and it was not a pleasant experience. I will just continue to take my business to BELK, they seem to be more organized.

Jocelyn Carter

This has been maybe my second time in jcp salon, but I must say each time the service has been great! My stylist went above and beyond and my hair turned out awesome! There are many different stylist. So I do not believe nothing can not be done. I got crochet braids, great style for natural girls looking to protect their hair!

hendricks319

The JCP is small but thats expected in a town this size. The sales are great. I was able to purchase my daughter 4 outfits (jeans and nice tops) for $80. The sales clerk was super nice. There were definitely more employees than customers but it was a weekday. Also, you probably wont need this option, but they accept checks.

Alan Lutton

Although their selection seems to have shrunk from the last time I was there, JCP is still a decent place to buy quality stuff. The salon is also reasonably priced for quality work.

Jarvis Roach

The wifi they have doesnt really work my wife had to go outside just to pull up her Jcpenny coupon on her IPhone fix your wifi signal

Leann Richmond-Willis

The sales associates are friendly and helpful! The store is always clean and organized. Just a little small and I miss Sephora.

Krysta Cheek

Great staff, the manager came out and helped me find a price and he was extremely helpful and polite!

Albert Sam South

Dont carry plus size clothing and is expensive for clothing that you are only going to wear once.

Sandra Moore

LOVE the salon! Mel is awesome. Been coming to her for several years now.

De Harris

Not very busy so its easy to come in and get what you need