Category: | Coffee Shop |
Address: | 4632 NW 86th St, Urbandale, IA 50322, USA |
Phone: | +1 515-727-4344 |
Site: | friedrichscoffee.com |
Rating: | 4.5 |
Working: | 6AM–9PM 6AM–9PM 6AM–9PM 6AM–9PM 6AM–10PM 7AM–10PM 7AM–5PM |
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Diana Phan
Every time I come here the coffee is Luke warm. Their customer service is poor and their employees are very rude. One time I asked for them to warm my coffee a little more because I wanted it extra hot and the lady came back and handed it to me and said "were not responsible if you get burnt k" then she slammed the window closed on me. Horrible customer service.
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Joshua Cory
Although this coffee store chain has good coffee, every visit to this place reminds me of what poor customer service is. I have found the employees of this store on several occasions to be quite short and quite rude with their customers. Although Starbucks may not be as good, they have great customer service and Ill just keep going there
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Mackenzie Carpe
I go to this coffee shop often because its closer than Starbucks, but Im constantly disappointed. My drinks are nearly always made incorrectly, and the drive-thru has waits of 20+ minutes with only two cars in the line. The drinks are good when theyre made properly, but Id rather drive the extra 2 miles to Starbucks.
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Amanda Barach
Friendly service, and great tasting coffee. This is one of my favorite coffee shops because theres enough space, and variety of seating with some comfy chairs, some cafe tables and chairs, and even some seating around the fireplace. Theres usually good music playing too.
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Jessica James
I love this place. I drove to Des Moines from Cedar Rapids just to get a Mocha Classic Lite. It is the best coffee smoothie. Probably because it doesnt come from a mix. I highly recommend it. Prices are affordable, too.
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Angela Hale
My daily Epic Snickeroo Triple Shot made with love and sass!! I drive out of my way to stop at this Fredericks. The drinks are always made right and if anything tastes off, the staff are on top of it to make it right.
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Rap Tor
Mr. Cory is a dedicated Starbucks customer an doesnt realize what excellence customer service this loction has. Been going here since they first opened. Far better than any other coffee house in Des Moines.
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Sarah Richards
OMG, this is the best coffee shop hands down! I would choose Friedrichs every time over Starbucks, Caribou or any other local shop. Best-tasting lattes and coffee Ive found. Love the Scotcharoo Latte:)
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Tiger Hobbes
Helpful staff, cozy environment with a fireplace and living room style vibe. The menu offers all the staples you would expect and a few other unique beverages for those who want more than coffee.
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Brandon Glenn
Quick and friendly staff with great service. Many menu options and an exciting ambiance. Once inside youll forget that your in a strip mall and begin to sip the days worries away!
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David Houseward
Tons of beans to buy, friendly staff and nitro cold brew coffee which is becoming a favorite for me recently. Worth driving a few extra minutes from the "other" places. Cheers!
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Cinzia
Stopped in on our way to Idaho...a great respite from the stormy I80 with spicy, hot chai. Great atmosphere, fun to look around while you wait for your drink.
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J Christian Connett
One of my favorite Coffee Shops in town. Love the local vibe, the choice of sitting inside or outside, perfect menu selections, and wonderful help.
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Dallas Lovell
The employees are friendly, the coffee is good, and the atmosphere is welcoming. This location is better than some of the others in the metro.
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Nathan Wagner
Great coffee and food items. The place has great decor. Service is normally very good, but its normally very busy. Can be hard to find a seat.
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The LegoMatrix
Got my usual Epic Turtle Classic Lite. Superb as per usual. The chocolate chip pumpkin bread is also always great if they have any left.
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Devon van Tyn
Beautiful and homey environment! Very cozy and great quality of baked goods and coffee! Also has a patio that is beautiful and relaxing.
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Rochelle Noble
Friendly service, always striving to make sure you are comfortable and your order is correct. Good quality, nice atmosphere.
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Tim McNinch
Fast service, plenty of indoor and outdoor seating. Coffees are great. Also a large selection of bulk beans. Great snacks.
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Kim Jefferson
My coffee was burnt and the employees were super loud. Not a great place to study. Employee didnt thank me for my visit
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Shana Darrow
Love this place. The space is very cozy and Ive never had bad service. The employees are always helpful and pleasant.
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Heather Gosen
First time visitor, wonderful service, Cute location, and exceptional coffee. Far better then starbucks.
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Josh Jones
Nice cozy place, good smothies.
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Jordan Clapper
I usally just go through their drive up window, and they usally have fast and friendly service.
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Jim Roberts
Awesome staff, great coffee and a welcoming cozy store. Worth visiting again and again.
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Drew Kelso
Wonderful place to meet a friend or get some good coffee. Way better than Starbucks.
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Magenta Fisk Clark
Great coffee and always friendly service!! I cant get enough of their coffee.
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Chad Shellmyer
Good local spot. Coffee shop.......sometimes a little slow, but good stuff.
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Aaron Bartz
Was a nice experience but with a much younger crowd there than expected.
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Jean Dunn
Nice coffee! Amazing customer service! The coffee taste really strong!
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Marna Landwehr
Always friendly service & best coffee around! A neighborhood favorite!
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Abraham Lopez
The smoothies are delicious. Really nice place and wonderful service.
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kenny petersen
A lot of room comfortable chairs and you can visit plus great coffee.
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Dan Burns
Best coffee in the Des Moines area, possibly the entire country.
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A Private User
Very noisy. Sounds like a rock crusher at a gravel pit in there.
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Eric Hemesath
Perfect place to meet for coffee. Great coffee and atmosphere!
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Barbara Cain
I love this place! Coffee is great here! The vibe was nice
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Nathan Robb
Coffee was made accurate to order in a timely fashion.
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David Ellis
Friendly staff. Coffee was very good. Nice space.
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Sandi Rund
Great atmosphere, friendly help, fabulous coffee!
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lisa gould
Always helpful and friendly. Great staff
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Hannah Berger
Quality coffee, atmosphere, and service!
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chad nicholl
Roast their own beans. Great coffee.
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Kerri Painter
I like this place!! Great coffee !!
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Melissa Grandon
Very cozy and friendly service
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Isaac Linn
Good coffee, cozy couches
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William Burnes
Nice decor, good coffee.
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Lillian Wright
Amazing coffee place
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Jim Nixson
Nitro coffee. Yum.
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June Abbott
Amazing coffee!
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Dennis Edwards
Decaf is good
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Evan Knight
Wifi so slow
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Ken Homan
Good coffee