Younkers

Reviews 3

JE

Jennifer Ludwig

Absolute WORST customer service EVERY time I go there...its not the sales people that are bad..its the LACK of help they have there. Can you maybe HIRE a few...actually A LOT more people? Today(and this happens EVERY time) I went to buy some Red Door perfume..but as always there is NO ONE at the counter..they have about 2 people working ALL of the cosmetic counters...clearly not enough. The person who tried to help be (after waiting a good 10-15 minutes) wasnt from that counter and clearly didnt know what she was selling me. I wanted perfume and got all the way home only to realize that I was sold lotion. So,back to the store to waste more time when there wont be anyone available to help. I SO wish Dubuque had either Dillards or Von Maur so I didnt have to go to Younkers EVER again!

ME

Melissa Radtke

First, finding someone to help in the cosmetic department is difficult at best. Then after finding a clerk, they go to a counter that they are not familiar with those product. Needed a Lancome eyeliner and guess what, they were out of the black. Just like the last time I was there! At least this clerk offered to have it shipped to my home. I figured since I was spending that much on eyeliner I would get another item so I could get the free gift set. I get home and she only gave me half the items! I am ready to give up on shopping at this store.

TY

Tyler Jones

Good