Category: | Shoe Store |
Address: | 6020 82nd St #30, Indianapolis, IN 46250, USA |
Phone: | +1 317-576-4710 |
Site: | local.skechers.com |
Rating: | 2.8 |
Working: | 10AM–9PM 10AM–9PM 10AM–9PM 10AM–9PM 10AM–9PM 10AM–9PM 11AM–6PM |
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jessica phillips-cech
If I could give zero stars I would but to be treated the way I was by a manger no less. I purchased 4 pairs of shoes 2 go walks 2 sneakers 1 childrens 1 adult for my children to go back to school later same day the kids both found a pair of shoes they liked better so I wanted to return the 2 pairs of sneakers. I live an hour and a half from the store but happened to be in area I went to the store and did not realize the receipt was not in the bag. the boxes and the tagged never worn shoes were in the bag. I paid with a debit card and used my elite membership. I went to the store at Castleton square where I encountered a sad excuse for a manager named Patrick who came out very inappropriately dressed and was very rude when I asked about making the return explaining the circumstances of living so far etc he said I dont know what you want me do yes I realize the poor use of grammar but that is how he spoke - when I inquired about looking up with the debit card or the membership he scoffed at me now after many years of working retail I had enough of this attitude I asked for the number for corporate at which time he rolled his eyes at me scoffed again and read me off a number not even enough courtesy to write it down. Wow after that experience I will return the shoes to another store and never buy Skechers again and I understand its difficult to find employees but they may want to revisit the associates they choose to have represent the company.
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Patti Lacey
I purchased a pair for my new job and after only a week of wearing them I noticed a small tear in the shoe. I wore them back to this store where I bought them and showed them and they said they needed a receipt for the return. They also didnt have the same size and style to exchange them. Since I lived nearly an hour away I took them to another store when I got my receipt and they gladly exchanged them.
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Tiara Jenkins
This was my first time at skechers and Lety was super helpful! I highly recommend her to anyone that goes there!
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Stanley Rozen
Not great selection.