Fishers Ace Hardware

Category:	Hardware Store
Address:	11581 Geist Pavilion Dr, Fishers, IN 46037, USA
Phone:	+1 317-570-2850
Site:	acehardware.com
Rating:	3.8
Working:	8AM–8PM 8AM–8PM 8AM–8PM 8AM–8PM 8AM–8PM 8AM–6PM 10AM–5PM

Location

Photos 11

Reviews 17

Michael Goodin

Im pretty annoyed with the paint department. I frequent this Ace Hardware almost weekly. I usually have a decent experience but today was ridiculous. I brought in a gallon of paint that I had purchased last spring from this Ace. I needed it to be shaken because it had separated so much that stirring wasnt fixing it. I walked up to the paint counter where three elderly men were standing. No one greeted me. I had to said hello and asked if they could shake the paint up for me. Without missing a beat, all of them said no or shook their head. Without any explanation I was told they dont shake paint cans that have already been opened. Curious, considering they have to open the cans to tint the paint before they shake them. I left and headed to Lowes where the person working the paint desk did not hesitate to agree to mix the paint. I told him about my experience at Ace and he explained that, with older paint cans, its possible that the seal isnt very good and that paint may seep out while being shaken. He then said he would inspect the seal and if it wasnt very clean, he would just dump it into a new, empty can and shake it. Clearly, the guys at the paint desk at the Fishers Ace Hardware dont care about service. Congratulations, you just lost a customer.

mononc420

Purchased a brand new Craftsman push mower. It was assembled, lubed and fueled as per manufacturer instructions. First mow it ran very poorly, revving up and down, and did not seem to have a lot of power for a 140cc lawn mower. One week later I tried to start it, took 7 pulls even after being primed. Fast forward another week and after 12 pulls it will not start. Called Ace, they told me to go to one repair shop, went there and was told "no, we dont do craftsman warranties and we dont know why they told you to come here." Went to ace and was told to use sears repair center. Was told there that they dont do mowers and I would have to go to another shop. Called Ace once again and they could not tell me where to take my mower, only that we would need to go to a craftsman repair center. Was disappointed as Ace is usually pretty good in my experience, but this certainly has turned the tide for me and I dont plan on patronizing the Fishers Ace any longer.

Jeffrey Barrientos

5 stars for employees knowledgeable of store policies. 0 stars for store policies. Many items available for much cheaper online, however you cant order them and pick them up in store, despite ace having them in stock. Instead you have to order and wait a week for that particular one to come in. Also cant use thier online deals from your phone or the coupon they have sitting right next to the register in piles, "you need to go home and print that off your phone". The only reason I still made a purchase is because my kid wanted to put lights up immediately, otherwise all future purchases will continue to be made at home depot/lowes/Meijer where both of these policies are not in place, aka customer first.

Brian Christopher

A call ahead was taken courteously and helpful. Upon arrival I was greeted and offered help. I found my item right away and its always fun to browse a hardware store. No wait at check-out. Its clean and tidy. You pay just a bit more but its usually a more pleasant experience than a big box store.

Tim Puckett

I have been to the Geist Ace Hardware several times, and they are friendly and very helpful. They have an excellent paint department with items I cant get at some of the big box stores.

A Private User

Great customer service; everyone is always more than helpful. I can always find the items I need that others dont carry.

Dawn Tooker

Ive always been able to find just the right gadget I needed to get the job done. Friendly and helpful employees.

Matt Burke

Definitely the place with the helpful hardware folks although not as much selection as their large competitors.

Doug Money

Very nice hardware store. Helpful, knowledgeable employees. Great grill selection

Bailey Royer

Super helpful staff always know exactly where to find an item . BOOM

Bobby Singer

They never have what I need, but the employees are very nice.