Category: | Hardware Store |
Address: | 46 S Villa Ave, Villa Park, IL 60181, USA |
Phone: | +1 331-225-3000 |
Site: | villaparkace.com |
Rating: | 4 |
Working: | 7:30AM–8PM 7:30AM–8PM 7:30AM–8PM 7:30AM–8PM 7:30AM–8PM 8AM–6PM 9AM–5PM |
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Mad Los
Night before Thanksgiving doing some holiday shopping, and Christina was not very friendly at the check-out counter. She seemed prejudice. Maybe because it’s a predominately white neighborhood, they are not used to seeing many Hispanics shoppers or seem to think we’re all crooks. I was trying to show her something on a tool set I purchased by pointing at it and she rudely pushed my hand out of the way, not necessary and uncalled for. When I called to speak to the manager in charge (Mike) he was also rude and condescending. Very poor customer service. I will call the owners and see if he/she think it’s okay to treat their customer’s this way, but if not, then I guess I will not be spending any more of my hard earned money there. If you’re not white, try a different store. The one in Addison seems to be a lot bigger and their staff is friendly and helpful no matter what race or ethnicity you are. Happy Holidays!
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A Private User
This is my go-to hardware store. Im always greeted at the door and asked what Im looking for. Im in and out in 10 minutes on average. I love these guys. They know their stuff. No, they dont have the huge stock the box stores do, but if it becomes necessary for me to go to the local Home Depot, I know Im going to be there for hours, with at least a half hour spent looking for someone to help me!
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Brian Little
I love local businesses and the Villa Park Hardware store is no exception. Since they stopped being Ace Hardware about a year ago, they have maintained their staffing levels with knowledgeable employees, while trying to decrease prices. If they did more advertising they would be packed with customers.
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A Private User
WOW! What a wonderful, helpful, friendly family run business! Coupons are welcome and prices are competitive. Plus, they have EVERYTHING!!! Thank you Schroeders Ace Hardware...you are the best!
JE
Jessica Richards
Very friendly & knowledgeable staff. They have what I need, when I need it. They have good sales & Its nice to be in & out without walking 1/2 mile to get to my item LOL. I will be back!!
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David Grunt
Generally has what odds and ends I need. Store layout is very congested, if the store is busy on a weekend its actually hard to get around the store.
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John Penland
Got to store at 7:15....they were closed....hours on door said 6:00....change the website!!!!!
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Denise Whitesides
Love the commercial...