Jewelry & Coin Mart

Category:	Jewelry Store
Address:	757 W Golf Rd, Schaumburg, IL 60194, USA
Phone:	+1 847-839-9500
Site:	ajewelrymart.com
Rating:	3.9
Working:	10AM–4PM 10AM–6PM 10AM–6PM 12–8PM 10AM–6PM Closed Closed

Location

Photos 100

Reviews 9

Inisicha F

I went into this establishment with my husband a week ago. When we arrived we had to wait a while for the lady to get off the phone. However, once she got off the phone she proceeded to help another customer who had come in after us. Therefore, we had to sit and wait even longer. When she finally acknowledged us she took a look at a pair of diamond earrings and a diamond engagement ring (and our paperwork for each) and proceeded to give us an amount for both. We decided to hold off and think the offer over. (She even wrote our name and the amount she gave us down for future reference) A week later when we decided to come in and sell the diamond earrings the same lady was very rude and dishonest. All of a sudden she lies and says that she told us she wasnt interested. When my husband reminded her that she had made us an offer and even wrote it down then she says "Dude I dont want them...I cant do nothing with them....sorry." I really wish she would have said that a week ago instead of wasting our time. Had I paid attention to some of the reviews about this place I should have decided against going the first time around. For anyone thinking about going to this place please use CAUTION! To Ms. Pelski shame on you for treating your customers like that! The way we were treated I will never come back to your establishment again let alone refer anybody. It is not a good look for Jewelry Mart at all!

Gulbaz Gill

I walked in, and noticed no attention given to me, finally a lady came and Reyes to help me, I like a pice of jewelry ring and it was a old Masson ring, she told me $300.00 first once she noticed I like it she said $375.00 I was bit surprised first and thought it might be my mistake of hearing, the she offered me cash and she will include tax $375.00. (Tax cheating) I did no buy it and offer her $300.00 to begin my side of n gosiatiin, it was a real beat up ring, she start throwing, racist comments like "its not Shirilanka" and called me idiot, and just have the security guy (who was actually seams like a nice guy) and noticed that she is passing me racist comments, I smiled and walked out. I just read the reply, I offer $300.00 (first offer) for the ring which they priced for $367.00 hmm is that called keep novitiate . No my friend they throw me out with out negotiation ( I actually liked the ring and would of buy it. In my story I mentioned I just walked in to know the place , I offered some thing when I was not even ready to buy and still start negotiation, it was a beat up ring but I liked it. We could of make a deal and meat in between. It was really a sad and a bad experience I have, which has made me think a lot.

burbshunter detectsilver

I understand this is a business and they need to make money but man are there offers low. I actually knew what my gold was worth going in. The lady at the counter offered me .40 on the dollar for my gold. I turned down 160 for my chain and the lady told me I would not find a better offer anywhere, I went to a pawn shop a few miles away and got 251$. Not only are the buy offers very low but they also sell there items very very high. about 8$ over spot for a ounce of silver. They did have some Englehard rounds which i like but she wanted 24$ per round, I checked Apmex in the store and the same rounds were going for 18.65 with free shipping. I believe this place gets desperate people who need money fast and i understand they need to make money. I was just dissapointed because i am new to the area and was hoping this would be my go to PMetals shop since i buy a ton of silver and trade items online for gold.

Paul

I had a used Rolex Justdate watch that I rarely wore and was looking to sell. After a Google search, I chose to contact Jewelry & Coin Mart. I received an email response from Ginger within an hour of sending my message on Monday and just finished my transaction today. Within 20 minutes of walking in the store, my watch and its accompanying paperwork had been examined, Id accepted a fair offer and walked out with cash in hand. No cross country messaging or insured mailing needed, or waiting for a check! Very courteous and professional service and I wouldnt hesitate to use them again if I decide to sell other timepieces.

ernie kuehl

Just returned from Jewelry &Coin Mart on Golf Rd. in Schaumburg,IL. Once again I was very satisfied with my experience.I dealt with Irene who is the owner.I find Irene to be very friendly,knowledgeable,courteous,and very fair with her pricing. In the last 4-5 years I have done 8-10 transactions with the store and each one has been very pleasant for me.I am a repeat customer and will continue to go there .If you have gold,coins,jewelry,collectables,etc take them to Jewelry Mart for a great deal.The store also has a variety of unique gifts very reasonably priced.

Pete Bravaletti

Been here a few times, sold some coins, went again and had the same type of experience. Woman who works there is very rude. I think shes the owner as she is always there. No "hello" when you walk in, and she is always rushing to get through what you have to sell. Very dismissive of what I brought in, then she just walks away. NEVER going to this place again, and i recommend anyone else to stay away as well, unless you enjoy being treated rudely. Advice to ownership- learn some customer service skills. If you dont like what you are doing sell the business.

A Private User

Every time you make a major transaction ( sale or purchase), it never fails, a friend or someone always tells you; they would have, could have, should have, gotten you a better deal, ( AFTER THE SALE ). All I can say is after a day of calling across the country, including the Fox Valley, I came upon the folks at Jewelery Mart and they were knowledgable, very professional and fair in our transaction. For the individual looking to liquidate precious metals, coins, and collectables, without the hassle of running across country, these folks are great.

Harry Paratestes

Never go there! I went there to sell nice diamond estate jewelry. Try to have an intelligent conversation with her but zero personality and customer skills. What a joke. I told her I had appraised a few yrs back at $3200(I know appraisals are usually high for insurance replacement) for the 3 pcs. Her idea of "A good price" was $375 for all. Wasnt even scrap value. Fat chance. I do look forward to offering them 10cents on the dollar at their going out of business sale which Im sure is in the near future.

nicole Lacy

My husband took in a watch for a battery and when his watch was returned it was scratched up. They said they would buff it out but charged him again! After 2 weeks he went to pick up his watch and now the clasp was bent and doesnt close correctly. They denied any responsibility, refused to fix it, threw his money back to him and said "have a good life". He couldnt believe it. This is the worst possible place you could take your jewelry! They also deleted my review on Yelp. Beware.