Category: | Shipping and Mailing Service |
Address: | 2033 N Milwaukee Ave, Riverwoods, IL 60015, USA |
Phone: | +1 847-465-1477 |
Site: | theupsstorelocal.com |
Rating: | 3.8 |
Working: | 8AM–7PM 8AM–7PM 8AM–7PM 8AM–7PM 8AM–7PM 9AM–3PM Closed |
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Kris Andrae
DO NOT GO HERE HORRIBLE OWNER Went in to see if I could print off a file from UPS STORE online account. Asked the person working there about it. They responded that they didn’t have any idea what I was talking about. I tried to explain but the person who I later found out was the owner got rude and said that the don’t do that type of thing. Online it shows that they offer internet access but there is none. I wanted to print something from the UPS STORE online account they had no clue how to do this. I tried to explain and the store owner got rude. As I left he continued to insult me and call me an idiot for using the online ordering site that UPS store offers on there web page. That’s when I asked for his name and he told me that he was the owner. NEVER GOING HERE AGAIN. I would not trust them with anything important. Horrible customer service.
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A Private User
HORRIBLE PLACE - DOES NOT CARE ABOUT CUSTOMER SERVICE! Beware of the owner and his college age employee. They have such a terrible attitude and extremely poor customer service skills. If you ask them to help you with something, their response is that they dont get paid a penny to help you (i.e. to help you complete a label or help tape a box). This place could care less about helping people and customer service...they just care about their bottom line. Really too bad. I will never go back and tell everyone else I know to go to the one on Half Day Rd or elsewhere. Every other UPS store I have been to has always had excellent customer service and the employees have been extremely helpful but not at this location.
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Josh Mendoza
One of the most friendliest ups store ive been too, the customer service is outstanding. I couldnt ask for better pricing on copies. The employees and the Owner very helpful. I recommed this store to anyone who needs Print Jobs done. They have all sorts of services from printing, shipping, laminating, and Public Notary Service. Its a one stop shop for me.
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A Private User
Favorite Place for all my Shipping & Copy Needs. GREAT FRIENDLY & FAST SERVICE I have used this store about every week for 3 years. You just could not find a more efficient and friendly group of people. They have always handled my shipping needs with great care. I would recommend this Riverwoods UPS Store without reservation. Thanks guys your the best.
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Addis Belete
DISAPPOINTING CUSTOMER SERVICE!!! I went there for notarization of a document which was going to be sent to another Country, and the person who was working there was very disrespectful, unkind and unprofessional. After I sent the mail, I found out that he didnt put the stamp and I had to do the whole process again. Very horrible experience.
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A Private User
I always go here for my packing and shipping needs. They have many different kinds of services such as black & white or color copies, laminating, binding, and even USPS mail service. They are a one stop shop for me. Way to go guys keep up the good work. Thanks for Everything!
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Diana Peters
Great location, friendly staff, SUPER fast service. Was in and out within a minute for dropping off a package to be sent out and even received a confirmation receipt.
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A Private User
The team at this UPS store do an outstanding job for us. They are fast, polite, knowledgeable and very helpful on various needs, from printing to shipping!
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Michael Malley
Excellent customer service and while some services are not cheap, comparable to alternatives it is not expensive.