The UPS Store

Reviews 13

BI

Bianca Addante

The place itself is not bad Ive never had an issue with any packages with tracking or scanning or delivery. I do however, have an issue with the old Santa Claus looking man that always works there when I come in and treats me like I am a child. I am 30 years old but every time I walk in he instantly treats me like a teenager, belittling me, grunting at me, even raising his voice a couple times making me feel extremely uncomfortable. I feel like a scared little kid in trouble by her dad or something. I go in there to just give him a package with a prepaid label on it and everything I literally just handed to him and say here you go thank you have a great day and he acts like it is the hardest thing he has to do in his entire day, but it is his job so I dont understand his confrontational nature. scared like a little kid in trouble by her dad or something. I go in there to just give him a package with an already prepaid label on it, sealed and waiting on his scan, I literally hand it to him and say there you go, thank you and have a great day and he acts like it is the hardest thing he has to do in his entire day. It is his job so I dont understand his confrontational nature.

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BR

Brittany Taylor

Theres an old man there who works everytime I seem to come in. I go there a lot as I have my own business and ship my items out to people across the united states. He is mean. He huffs loudly at you. He rolls his eyes. He is confrontational. He doesnt seem content in his job and seems to take it out on customers. He once made a younger girl get all emotional because she had never shipped something before and he wasnt patient, just belittled her until she left. Awful employee.

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JE

Jen Dreisbach

The customer service here goes above and beyond. They went out of their way to go pick up a package that FedEx had delivered to the wrong place. They fixed the box for me, re-taped it, and made sure none of the contents were damaged before re-sending. They also sent it the most affordable way without me even asking. It is so great to know that there are still people who go above and beyond to help others.

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MI

Missa Missa

Ship all my important demo equipment world wide from this location. Always very professional and patient. There have been a few times I needed to make last minute changes to the shipping addresses or recipient and they have always helped me with those last minute changes with out any fuss. Great service guys, keep it up!

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OL

Olivia Medina

Older man there was very rude to me. Was trying to charge me for things that I did not ask for, and when I questioned him about the total cost, he admitted he had added items on to my shipping order. He was incredibly slow and not helpful at all. I ended up going to the Lake Zurich location to ship my things instead.

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ST

Steve Guilford

The employees have the worst attitudes of any store Ive ever been to. I always give benefit of the doubt to retail workers because people are ungrateful bastards, but 2 workers there didnt show a shred of regard for anything.

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Olga Tychynska

This is the worst Ups location I have ever been. They charge a $1 just to tape your prepaid packages. Lady was rude. Then I said I dont have a dollar with me she said that she cant accept my prepaid packages.

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NI

Nidya Marin

Awesome place to do my printing, shipping packages .. They are always so professional!!! they do everything I need, packaging boxes, moving boxes, packaging service, digital printers and fax service

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KA

kate nichiporuk

The lady was very rude. Terrible customer service

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AN

Anthony Barrett

Excellent customer service everytime!!!

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AD

Adam K

Great experience. Knowledgable staff.

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KA

Ka Ling

Poor customer service

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VA

vanessa mejia

Very friendly !

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