Category: | Appliance Store |
Address: | 475 S Rand Rd, Lake Zurich, IL 60047, USA |
Phone: | +1 224-662-0390 |
Site: | grandappliance.com |
Rating: | 4.2 |
Working: | 10AM–8PM 10AM–8PM 10AM–8PM 10AM–8PM 10AM–8PM 10AM–5PM 11AM–5PM |
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Steve Clarke
I wish I never walked into the store LIES from the beginning! I have been purchasing from ABT for years and have NEVER been treated like this. The sales rep has to ask others for answers to basic questions, the delivery guys just show up when sales rep says itll be on a different date. They piece mail you the items you bought....AND TO TOP IT OFF I BOUGHT A $5000 REFRIGERATOR AND THEY BROUGHT ME A DINGED UP FLOOR MODEL!!!!! WHAT A BUNCH OF JERKS. STAY AWAY FAR AWAY WISH I COULD GIVE LESS THAN 1 STAR......
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Derrick Farrell
I am one who does serious research before I buy. I dont want to be taken for a ride, as they say. Then I walked into Grand Appliance and met Mike. 10 minutes of conversation and he understood my wants vs needs and switched my purchase choice. I couldnt be happier with my purchase. All my research was erased because of 10 minutes with an expert. My wife loves it, best of all, I spent $600 less than my planned budget. Thank you Grand Appliance for restoring my faith in customer service. Thank you Mike.
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Jeff Markarian
wife and I had both oven and clothes washer go out so we went right over to GRAND APPLIANCE AND TV in Lake Zurich and the guys there were great including Dick who helped us. they even gave us a great deal and delivered both appliances in 2 days as promised. even the delivery guys showed when they said and were in and out in half hour with everything hooked up. were definitely buying all our future appliances here. just maybe one at a time next time.
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Tracy Ladegaard
I bought an appliance package. The staff at this store were extremely friendly and very helpful. I was super happy when they delivered my appliances on time. I highly recommend this place.
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mike cosentino
Great selection