Speedway

Category:	Convenience Store
Address:	5499 Grand Ave, Gurnee, IL 60031, USA
Phone:	+1 847-249-8444
Site:	speedway.com
Rating:	3
Working:	Open 24 hours Open 24 hours Open 24 hours Open 24 hours Open 24 hours Open 24 hours Open 24 hours

Location

Photos 12

Reviews 4

Daniel Sprague

Most of the time the cashiers, manager, and cafe workers are really nice. There have been a few times that the customer service is something to be desired here. Otherwise I frequently stop here for gas, drinks, coffee, and maybe a lunch or dinner. Everything always seems to be clean. I used to wonder why there was always such "mood swings" with the employees until about a month ago I found out why. Long story, but I want to paint a picture. I was sitting at the intersection in front of Speedway (on a Saturday morning) waiting to turn left to go there. There is this nice car in front of me (2 seat convertible) and a couple more cars in front of it. The convertible pulls a U-turn (no big deal) in front of me. When I went to enter the parking lot I saw the same convertible dart across the parking lot and then park on an angle taking up 2 parking spaces in front of the door 1 of them being a handicap (figured it was a restroom emergency). Saw they guy get out of the car wearing khaki shorts and a polyester polo as I was approaching the door and he pushed his way in front of people that were about to open the door and he made no comments, again restroom emergency. When I get inside (10 seconds or less later) I see the same man in the employee area talking and joking with the employees (about 3 or 4). As I was at the cafe I got a closer look and he was wearing a Speedway name tag. I then go to the line to check out and there is about 10 people in line and 1 cashier doing his/her job. While the others are standing there chatting away. He did not even point out that someone needed to take the register as he stood there watching the line get longer and longer (from registers to the doughnut display case). From that experience I understand why the employee(s) might be having a rough time. I do not know if he is the district manager or the store manager. He has no consideration for anyone else other than himself. I can remember working at different places that were customer facing and everyone had to take parking the furthest away, be respectful to customers, and show you appreciate the patrons that come in.

Elvis S.

Not a bad store, and the fuel prices are among the lowest in the area but... each fuel pump has a t.v. on top of it for annoying and LOUD ads that cannot be muted. I will take my business elsewhere. Im so sick of the ads on pumps (that you can usually mute), but these new additions are sickening. You can hear every single t.v. on each pump echoing. These God damn corporations need to cut this out.

T Noneya

Im excited to try all the new items in the cafe. Third shift at this store is awesome. Nick, Marcus, Ricky, & Eric are all amazing. I go out of my way to come to this location because they are super friendly & cheaper gas than by my house.

Danielle Lantinga

Clean. Decently priced. Cashier was rude, and left in the middle of the transaction without saying anything to us. Card reader at the pump wouldnt accept our rewards card.