Category: | Cell Phone Store |
Address: | 2321 Ogden Ave e, Downers Grove, IL 60515, USA |
Phone: | +1 630-969-7017 |
Site: | att.com |
Rating: | 3.8 |
Working: | 10AM–8PM 10AM–8PM 10AM–8PM 10AM–8PM 10AM–8PM 10AM–6PM 10AM–6PM |
UN
United Transportation
Horrible, added 3 phones to my account and 1 was broken. Came back 4 days later to exchange the phone they kept trying to send me to apple. Apple was backed up for 2 days and since I was with in my 14 day grace period I wanted an exchange which they denied me so I just returned all the phones, month or 2 later I get a $2000 bill from at&t and they are saying I never returned the phones. The guy Tim there is a complete moron. I just ported my #s to tmobile and at&t lost 4 lines cause of that guy. T-mobile sucks as well but have way better customer service. Honestly do not buy anything from this store on top of it all I never received my money back from the phones yet and when I was there returning my phones he was down grading an older lady because she was not familiar with her phone and acted like its such a big deal to help her out, honestly if I did not just have my baby I would of punched this guy in his throat.
A
A Private User
If your looking for a business that will help you work through your trying to get up to speed with your new cell phone ,,this is the place to buy, all the guys are ready to help, & they have been around forever so you dont have to worry about not having customer support .
A
A Private User
Horrible service!! Every time I would call and ask for help with any question related to my service I would be told they had to get back to me, and yet would NEVER call back. Do not shop here. Its worth the trip passing them by and driving to ANY other location.
ST
Stacy Smith
Everything about this store is great; but the way the treat their customers is superior to every other location I have been to! I drive 45 minutes anytime I need anything because of their amazing customer service!!!
SA
sam hilderbrand
Tim is the man. He puts a mom and pop appeal on an over all big business company like att. Everyone else is just taking orders.
ST
Steve Goes
High prices, but some very good staff members if you can find them.
SP
Spencer Lock
Great friendly staff. Very knowledgeable.
TO
Tony montalbano
Better then Verizon!!!!