Category: | Sportswear Store |
Address: | 4352 W Fullerton Ave, Chicago, IL 60639, USA |
Phone: | +1 773-384-7777 |
Site: | marathonsoccer.net |
Rating: | 2.2 |
Working: | 10AM–7PM 10AM–7PM 10AM–7PM 10AM–7PM 10AM–7PM 10AM–7PM 10AM–4PM |
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john TROCELLIER
I AM THE MANGER OWNER OF MARATHON SPORTS INC ,. I BEEN IN BUSINESS FOR 21 YRS,. I RESPECT COMMENTS,. THAT ARE HELP TO CHANGE , TO A BETTER CUSTOMER SERVICE,. MOST OF THIS COMMENTS FROM PEOPLE THAT WERE NOT NICE TO OUR STUFF IN THE STORE ,. RESPECT NEEDS TO BE IN BOTH SIDES THE CUSTOMER AND THE SALE ASSOCIATE RETAILER,. WE DONT EXCHANGE SHOES AFTER THEY ARE USED BY CUSTOMERS OR WITH OUT A RECEIPT,. OR FINAL SALES,.... SOME TIMES WHEN YOU ARE IN THE PHONE ,. YOU HAVE TO ATTEND PEOPLE IN THE FLOOR,. WE ASKED GENTLY NOT TO COME IN WITH FOOD ,... RESPECT IS AT BOTH SIDES,. SOME CUSTOMERS. YELLED AT YOU THATS NOT , NICE,. WE HAVE RULES ,.. I BEEN A OWNER IN BUSINESS FOR 26 YRS,. TRUST ME I KNOW HOW TO HANDLE CUSTOMER SERVICE,. WE HERE TO SERVE YOU AND RESPECT YOU, WE ALSO WANT THAT IN RETURN FROM OUR CUSTOMERS. MY NAME IS JOHN AND I WILL BE MORE THAN HAPPY TO TALK TO EACH OF THIS CUSTOMERS THAT HEARD BUSINESS WITH NEGATIVES COMMENTS ////06-0317
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Luis Luis
I bought the shoes and the lady told me if I didnt like it I could go exchange them so I didnt like him and I went the other day and the owner was there he said no I cant because there are used and he started cursing at me and I was with my friend and my friend has disable dies and he said that he so stupid because he has the eyes and honestly I didnt like it and I think of you going to buy something dont buy them there thats the wrong place to buy them at the shoes were not even original there were fake Sports Authority sell them cheaper then this guy the owner was really rude he was really selfish and he was kicking us out of his store he said if we dont buy nothing then get out of my store but whatever we just come to look so if you guys going to buy something I will say dont buy them there buy them a different place for the cash out of the store
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Maria Barajas
Owner is a real JERK, he had the nerve to kick-us out because I did not have cash and his debit/credit card machine was not working. Is it my fault that your machine is not working? He basically told us to stop wasting his time if we were not going to purchase anything. Again, is it my fault your machine is not working? My kids wanted to look around but he wouldnt let them because he knew I did not have cash. I had no problem going to an ATM machine but he doesnt deserve my business so I wont ever go back. Save yourself the trouble and go elsewhere. Theres plenty of places with better merchandise and better customer service.
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Johanna Sibri
Worst owner or manager ever i met. With that attitude hopefully the store closes. I come in because my ecuadorian friends recommend me, so i asked for a jersey, they dont have it i was like ok, i asked for some sambas shoes they said they dont have for my size, so i was like i ddnt even said my size... So I dont know what happen, the manager gave me an attitude and basically said are you going to buy something or get out. I was like wdf. Am out and than something catches my attention and am like can i buy this and his like those are not for sale. Am out of this store. Never coming in.
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guille flores
I went to buy a jersey but they didnt have the size I wanted, but because it was going to be for a gift. I decided to buy it I also asked the Lady if I can exchanged she told me yes. But now the Owner doesnt want to exchanged because it was a big game before but no one told me anything even the receipt doesnt say anything. The owner is so rude it is my first time that something like this happen and is unbelievable that they dont respect shat a receipt say
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Brenda Escobedo
The person that answered the phone was very Rude. How is it that somebody is going to go buy from you if youre rude over the phone . All I had was a simple question to ask and yes I didnt know what he was asking me but he could of said politely if you find out then I can help you with what you need .Ive been years-in customer-service and Ive never treated somebody over the phone like that. Im definitely Going somewhere else.
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Salvador Mares
Its a good soccer store for collectors if youre looking for older shoes and jerseys. They also have a good selection of more recent products too. They just dont have a good variety of goalie gloves. They also have an awards program where they give you a card and every time you purchase something thats $30 or more they punch a hole in it. Once you reach the max I believe you get 50% off your next purchase.
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Osiris Bastida
The manager has a bad attitude so rude... he doesnt let you even to touch the shirts to look at the sizes or anything... he even says "look at the top shirts so you wont unfold the once that are folded" and there was a lady who entered with a Starbucks coffee and he said "leave it her so you dont dirty the jerseys"
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Fredy Guinac
Muy mal servicio con ese jenio que se carga esa persona que te atiende nunca venden.....
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The MiniManjos
my sister used to work there and the guy is the worst manager i ever met he didnt pay them in the right time and hes the worst dont go because he is really rude and mean but the lady is decent and help ful.
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Amiel Cuji
i tried talking to the guy on the phone and he gave me attitude. I wanted sambas but their store says they close at 8 but he forgot to change it. so now it closes at 7. i hope his store gets shut down.
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xXMASTER SAINTXx
Managerr is rude never ever coming to this store again
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Edwin Fuentes
The manager is rude but the ladys a very nice
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Javier Moreno
All soccer jerseys Anne and more
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Juan Velazquez
Unpleasent customer service.
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Jony Hernandez
This good
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Arturo Lopez
Great.