Category: | Pet Supply Store |
Address: | 3600 Dallas Hwy, Marietta, GA 30064, USA |
Phone: | +1 770-425-3501 |
Site: | rbpetfood.com |
Rating: | 2.2 |
Working: | 10AM–7PM 10AM–7PM 10AM–7PM 10AM–7PM 10AM–7PM 10AM–7PM Closed |
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Cynthia Brannen
Love the food that they offer, however there is MUCH to be desired in regards to this stores customer service. Let me say that I have shopped at this location for over 2 years. When I first started shopping here... Victoria was managing and never a problem. since then red Bandana hired a guy names "Joe" to replace her. Joe almost never has the store stocked with what my dogs have come to rely on and like.( I have a standard poodle , 5 ys. old,toy poodle with chf, 14 and a silky terrier, 5 y/o) Joe is lacking in customer service . period. He is ALWAYS right. PERIOD. RB had a point system where when you spent so much $ .. you would get 10.00 off. Months ago, Joe told me that I had 2 accounts, and that he needed to merge those accounts for the points to apply. I have reminded him for 6 months. I walk in today... "oh yes ! I merged your 2 accounts!" Joe said. I gather my dog food, delighted that I would be able to use my points for the first time.... "oh no ! " I was then told. The point system has changed and I am sorry but you will need to work toward spending 40.00 more to get 10.00 off" Folk, I am done with red bandanna. I did try customer service awhile ago... I was connected back to "Joe". Spending my money where I am appreciated more than this !!!
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Lane Johnson
Three out of the last four times I went to the Dallas Hwy location to buy dog food, I arrived within about 15 to 20 minutes after they were supposed to be open only to find a " back in 20 minutes" sign on the door. I have found the Taste of Wilderness dog food at a feed store near Kennestone Hospital for the same price.....and that store is open when they say theyre going to be open. I will not buy from Red Bandanna again.
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G Ellis
I have been shopping at this Red Bandanna location and love the selection and service. The service manager "Joe" was very informative and much more knowledgeable than I would have ever expected, while discussing my kidney challenged canine buddy. The grooming facility is very nice also. I work with a large rescue organization in metro Atlanta and the dogs that pass through my house love Red Bandannas baked food.
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Jacqueline S
This store does not adhere to the published "open and closed" hours. I went to the store twice on Monday Dec 19 during posted opening hours and the store was closed. I just went again today, Thursday Dec 22 2016 at 11:15 (opening was supposed to be 11am) and the store is closed.
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Jessica Barnes
This location no longer has the self dog wash station.