CVS

Reviews 12

FR

Frank Kozel

i called pharmacy to see if they have a particular medicine on hand so that I can fill an Rx today. Pharmacist says she cannot tell me that over the phone because of the type of medicine it is! She has to see Rx before she can tell me if she carries it!!! Of all the Dumb things i have heard today, that one takes the cake. She has some wires crossed. EVERY Other pharmacy in city is happy to tell me IF it is on their shelf except this one. Ridiculous!!! Call made at 305pm on 1/11/17. Oh yeah, this was after an inordinate long wait before pharmacist takes call. I will be happy to NOT consider this CVS if they cannot even tell me if they carry a product. I guess fingers dont do the walking anymore...

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Atiya Harris

I went to the drive up window and my medication wasnt ready so I stayed in my car and waiting in pain. I went inside to pick up my medication and after I got home I see they forgot to fill one out of the four it was the one I needed for my headache. I called them and the pharmacist said she didnt know what happened but shes going to fill it and I can just come back it up. I didnt have a ride back and I was in to much pain at the time To drive. I had to spend the night in pain all because they didnt do their job. Never once apologizing for the mistake they made. This location isnt customer service friendly. Ill be looking for another pharmacy.

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YV

Yvette Williams

If I could..I would give this pharmacy a zero CVS goes on to assign me a generic brand of the drug that my doctor prescribed. I know that its generic and its supposed to be cheaper but that is not covered by my insurance. Explained that to the tech and she said there was nothing they could do so I should pay. Yeah...NO!!! Its not mandatory for me to pay for something that I was not prescribed. So out of line and unprofessional...customer service there is horrible. Last time I will use them as a pharmacy.

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Amber Smith

So far I dont like anything about it. The first time I went they over looked my insurance I have them with my script. I waited almost an hour when they said 20 min, then they had to give me different meds due to insurance and made me wait another 30 min. When I got home, the meds were not even mixed.... Still in powered form. Yesterday at 9 my script was sent in. Its still not ready, sat on hold for 15 min for no answer. I will be changing pharmacies. Not coming back.

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shanteea Moore

Ive worked in the pharmacy for years and if we conducted ourselves the way the staff at this location does wed be out of a job. No one wanted to do their job to say the least. It almost felt like they were going out of their way NOT to help. Ill never go back. To me any pharmacy is better.

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Lydia Huguley

I mean my children has add and every time I go to get a prescription filled here they never have the medicine here is this a pharmacy or not it should not be any reason they dont have common add me ds like adderall or concerta does not make any sense to me

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Jessica Richardson

Always friendly and say hello when I walk in. They always have what I need too. I love the clinic. The people there diagnosed me properly after I went to another place first and they gave me the wrong meds for my sinus infection. Love it.

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CO

Courtnee Miles

The employees act like youre bothering them just because youre sick and in need of a prescription. If they dont like their career choices, they should find new ones.

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nivea lindsay

Most horrible cvs pharmacy I ever been too they are rude and do not like to do there job its just a shame

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YO

Yolaunda Johnson

They never have any meds, they always say they have to order it. Do they know when their meds are low.

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CL

Clinton Sanchez

I hate this pharmacy. If my insurance didnt make me use it I wouldnt.

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RA

Randall Stauffer

Worst pharmacy in Douglasville.

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