K&G Fashion Superstore

Category:	Clothing Store
Address:	2255 University Square Mall, Tampa, FL 33612, USA
Phone:	+1 813-971-8705
Site:	kgstores.com
Rating:	3.5
Working:	10AM–9PM 10AM–9PM 10AM–9PM 10AM–9PM 10AM–9PM 10AM–9PM 12–6PM

Location

Photos 30

Reviews 14

Termina Williams

I needed to purchase a suit for my sons homecoming dance. Upon arrival I started walking the aisles looking for the appropriate suit. I realized quickly I will need some help, but only noticed a few people working in the womens department so I stood in line to get help. As I was in line I noticed the lady at the cash register didnt even acknowledge me until she was done putting some papers away. I thought at that point I can tell customer service is not a strong point here. Long story short after being there over an hour and a half I came back to pick up my $168.00 purchase and the tailor said take it to the front and get a bag not go up front and purchase a bag. So I went to the front waited in line for a little bit and then decided to just ask for the bag.The manager (I found out later he was the manager) said Ok reluctantly and said I have other customers. So I proceeded to leave and he says its not free you have to get in line and pay for the bag. I Then looked at it at noticed the 5.99 price tag. I said the tailor told me just to go get a bag. The manager stated I can get you a plastic bag, but you have to wait in line. He was so rude, Better yet why didnt the tailor cover the suit?, Anyway, I said no thank you, put it back on the counter and left. As a customer I feel If I am spending money in your store and have been waiting a long time why should I stand in line again for a bag to cover the suit I already purchased. Why arent any of the employees greeting me with a smile? Everyone acts like they are miserable and even the manager acted as if it was the last place he wanted to be. If my son didnt need the suit in two days I would have gotten a refund. If you are looking for a store that cares about the customer go somewhere else, because I certainly will.

A Private User

I buy a couple of suits every year, so I decided to try this store. I will summarize the experience by saying that if you want to buy an inexpensive suit come here, but if you are also looking for friendly customer service, better go to a McDonald or Burger King. Yes... thats not an exaggeration. These people have the worst customer service of any clothing store that I have been to (and I have been to many).

ashley neal

This store is horrible!!!!! The managers and customer service is beyond trash. I purchased some shoes and tried to return them not even 24 hrs later and they acted like I committed a crime. I give this store 0 stars.

Luis Drummond

Went to purchase cloth for my son and ask some dope head looking guy that works there for some help and all i got was some sarcastic answers ...worst custimer service trash

Adrian Gonzalez

Bought a Stacy Adams suit and they tailored it to a perfect fit! Great customer service and style sense. Definitely buying my next suit from them!

aka Purvis

The service by Sylvester was amazing. Also the tailer was able to do a rush job on my suit and had it perfectly ready in 1.5 hours.

Shadd Boucher

Great fashion and an awesome value. I can always find something fantastic to add to my wardrobe

Gisel Hurtado

Worst place ever! Employees didnt want to help. Until they were told to do by the manager.

Alton McGriff

Great service, great selection, and they help keep my style great

Bruce Moore

Large variety of clothes especially for big men size 3x and up