Category: | Auto Parts Store |
Address: | 3601 Commercial Way, Spring Hill, FL 34606, USA |
Phone: | +1 352-688-2777 |
Site: | napaonline.com |
Rating: | 4.7 |
Working: | 7AM–6PM 7AM–6PM 7AM–6PM 7AM–6PM 7AM–6PM 7AM–5PM 9AM–4PM |
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Jerry Price
First guy asks if he can help me find something so I asked him if he has any electrical tools for pulling pins out of connectors. While hes looking through the catalog at tools I tell the other guy I need some oil filters. First guy asks if hes helping me or is that guy helping me because were both not going to help you(while looking at me like Im stupid) because were too busy for that even though there was no other customers in the store. lady behind counter Chuckles. I would tell you who said what but no one was wearing name tags. I will say guy number two is ok, Ive dealt with him plenty and he did go get the filters. as a business owner I can tell you thats no way to talk to a customer and thats all Im going to say about that. Edit: the more I think about it the worse it is when I first walked in I went to the counter and Guy number two was busy with somebody guy number one was just sitting there doing nothing and I originally went right to the counter for oil filters. Nobody was helping me so a side thought was I need them electrical tools so I started walking around looking for those and thats when guy number one asked if he could help me find something. So I asked if he had the electrical tools and he went and started looking through a catalog. At this point guy number 2 was done with his customer and nobody else was there so I asked him for some oil filters and thats when guy number one looked up from his catalog and said theyre not both helping us. Well if he had helped me when I first walked into the counter when he was doing nothing we wouldnt have had that problem.
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Kendel Surette
When I went to this location to return power steering fluid that I did not need I requested a 10mm Poly Drive and after signing to the social multiple times that it had to be Poly Drive he ordered me a 12 point triple square driver instead of a Poly Drive.
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ed marsi
These folks are great. This is a real parts store, operated by a real parts pro, for real car people. Not necessarily the least expensive, but the best.
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Steve Rizzo
The best auto shop there is! Great people. Great place, NAPA knows how!
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Brad M
Very helpful and overall great atmosphere among employees in the store
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Clayton Smith
Friendly and helpful. They have what you need or will quickly get it.
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Doug Silvester
Special ordered a MAF sensor and it was in the next morning. Thanks!!
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Kenny Maxwell
Got a clutch for my truck. Got it for $20 less then advance.
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Teri Nolan
Location is great b/c minutes from my home!
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Joshua Lagraff
Fast easy and great service!!
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Don Martin
Very. Helpful best
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Israel Ortiz
Good Service
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michael wagoner
Great service
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Melissa Hacker
Awesome ppl
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William Clark
Fast parts