T-Mobile

Category:	Cell Phone Store
Address:	6917 SW 57th Ave, South Miami, FL 33143, USA
Phone:	+1 305-740-4476
Site:	t-mobile.com
Rating:	4.3
Working:	10AM–9PM 10AM–9PM 10AM–9PM 10AM–9PM 10AM–9PM 10AM–8PM 10AM–7PM

Location

Photos 12

Reviews 13

Michel Sousanieh

I had really bad experience with this store, 1...the info that I got about my family plan it was all wrong even though the manager of the store was sure about it and I double checked with him and he assured me that nothing will change on my family plan if one of the members canceled, but he was totally wrong and if didnt call a T-Mobile assistance on my phone I wouldnt know. 2... just when the Note 7 samsung was released I went to this store and I pre-orded the phone but every single information on my ordering receipt was wrong from my name to the the address of shipping and the billing address "even though that the person that did the ordering process had my ID and My account info in front of him so I dont know why it was so hard to get my info correctly" i really felt that this person doesnt care much about the costumer. 3... I went many times asking the manager to help me to fix the wrong informations on my receipt and he promised to email me the new receipt but guess what!! He never did.. 4... then when I went back to return my Note 7 for the recall and I wanted just to get my refund and without getting any other phone the refund wasnt complete and wasnt the same amount that I paid for my phone.. Just a horrible experience with this store.

Sercan Demir

not a great store. I just wanted to buy unlocked phone and they sell it more than its regular price. They kept offering me their other plans even if I told them I want to keep my pre-paid plan. I just left the store after the girl told me she needs to ask her manager 3 times.

Ray Toledo

On google maps it says the store opens at 10! Get here at 10:02 and the store doesnt open till 11:00. However the staff is great and very knowledgeable. Eager to help and professional! Simon took care of my note 7 issue with ease.

Steve Pierre

Great store with reliable hours and an even more courteous and reliable staff. Even when theyre really busy they try to reassure you that theyll be of assistance soon. Very good management and always has items in stock.

Cam Shasteen

The employees are so much more helpful than the 800 support line, and also so friendly!

Richard Laszlo Kun

I like their coverage and the customer service is very hustle free

Peggy Gotthold

Great employees. Always have a great experience when I go there.

Nicolas Lecat

Nice sales people, great service at this location

william h. arthur iv

"Aldo" was very helpful and knowledgeable. Thanks

Michael Seker

helpful friendly and knowelagble