T-Mobile

Category:	Cell Phone Store
Address:	1415 Oviedo Marketplace Blvd, Oviedo, FL 32765, USA
Phone:	+1 407-977-2785
Site:	t-mobile.com
Rating:	2.9
Working:	10AM–9PM 10AM–9PM 10AM–9PM 10AM–9PM 10AM–9PM 10AM–9PM 12–6PM

Location

Photos 10

Reviews 13

Mandy Watson

Bought the new Edge S7( loose pages constantly because of concave edge) and turned in my G5 and they didnt give me the charger for the phone only wall Plug, no cable the s5 cable is different completely. now a week later still arguing with them telling them pull video im not accepring this after buying this $$$. This is the wire cable they give me and argue with me trying to say its samsung duh special guy i dont work at tmobile and know its not the charger with the phone, guess what mr knows it all, galaxy puts their name on their charger, how about i take your job, REALLY GUY i want my phone charger your store stole or to return my new phone, so i can do business with a legitimate store, u guys took advantage because we had a baby screaming. Also learn about your products, this phone is horrible, oh yeah they couldnt say any differences about the phones, i had to look up the specs. Total rip off store, go to a store where people are actually trained and are selling to business not a teens walking through the mall.

Thomas Lechner

The staff do not have a clue what they are doing or talking about. They only want to get you in and out as quickly as possible. I bought a new phone with no intention of changing my plan. However when we talked to the sales rep she mentioned they had a promo going on that would be cheaper for us if we switched (less data but she explained we would be fine based on past bills)...long store short, when we got our next bill it was 20 dollars MORE expensive instead of less. And no, we didnt go over our data or have any overages (this was the base cost). Luckily when I called customer support and told them I was going to leave, they switched me back to my old plan (with more data) and credited our account for the previous months difference.

Austin Hill

Terrible store! Staff is absolutely terrible and customer service is worse than any cellular store Ive ever been into! New employee Elaine is rude and disrespectful and has no customer service or personal skills whats so ever! She cant even stand and talk to you without having to walk away and yell at you from the other end of the store when NO ONE else is in the store. Save your time and stress and go to the T-Mobile store 5 minutes down the road in Winter Springs, it is definitely worth the extra time. Will never go to this T-Mobile store again and will DEFINITELY be calling corporate about their terrible behavior and the way it treats their customers.

Steve McAvoy

There is no customer service unless you are buying a new phone. The assistant manager does nothing but hold a clip board. I stood for more than 20 minutes while he did nothing. I was told that my phone was bad from the get go. Paraphrasing.

Kameel Rizkallah

Worst customer service ever the manager is horrible took another customers payment while assisting us how rude she calls her self a manager ha funny T-Mobile in oviedo should just shut down

Fran Viselli

Great reps, always take the time to help me with my phone, Last time I went in, they upgraded my phone, converted me to a new plan, added a tablet, and I ended up with a lower bill!

Santiago Nieves

The worst place to buy,the seller serving with bad attitude not guide you to make a good decision,your questions will be answer with scorn and bad attitute.

Dena Smejkal- Funk

Worst service ever, 5 people helping one person. Either get well trained employees or have more people on the floor.

Mason T

Great customer service but the internet is TERRIBLE! Its takes minutes just to send a text!

Ramona Chi

Beautiful, clean, organize & friendly staff. Very knowledgeable.

Beatriz Ortiz

Friendly staff that truly care about their customers.

Brandon Fields

They were very helpful got me in and out quick

Zaida Sosa

great customer service and nice sales reps.