Dollar Tree

Reviews 10

GW

Gwen Watson

My experience at this store was terrible. I came in with my receipts and my 4 glass jars that wasnt an (unopened item) but in GREAT CONDITION . I went up to the cashier that worked around 1:30PM on Monday October 17th 2016 and I told her that I needed to return my jars. She grabbed my jars and placed them on a closed aisle/register & said "well we dont do returns we do exchanges ". I asked the cashier is there any documentation that I can see where the return policy is so that I know next time ? & the cashier said (with attitude) "Go see the manager". At this point I felt like I was treated with total disrespect because the cashier REFUSED to tell me the return policy. However , I walked over to the managers(His name was Dustin) office & asked him what is your return policy ? He then told me it depends on the item. For example , if its headphones or an wrapped item you can exchange it. But if its something like a glass jar, theres a possible refund depending on how it looks(the condition) . I showed him the jar and explained to him how rude his employee was at the register and he acted very nonchalant and continued to give a terrible apology with a grin on his face. To defuse the situation I went to get the same value item and a customer that was in line told me that I can skip her because she seen how bad the manager (Dustin) treated me. He then told me to go to the end of the line because I didnt ask him to skip the line. I politely told him that your nice customer allowed me to do so. The manager then refused to check me out and told me to leave the store. I told him that Im exchanging my items like he told me to and I have my prior receipts so why should I have to leave ? I then told him that I will go to corporate and handle this a little more professional then he would and he then responded and said "ha ha, I bet Ill still have my job". This was the WORST CUSTOMER SERVICE Ive ever experienced in my life and I felt treated unfairly. Never again will I buy from this location again.

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JO

Joyce Missick

I will not rate till I see some type of inprovement in the store, The shelves are not well supplied like they should​ be, totally. Jumbled up with things out of place. For all the people in and out and the bottom line is or should be able to get extra help with employment to tiddy up the store . Thanks again.

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MA

Mary Turner

Well, it seemed to be pretty "sleepy". The people were pretty nice but it didnt seem like they had everything stocked. It seemed kinda messy but otherwise neat.

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Č

Čōmāńđēr Špėākš

Me gusta pq esta a $1 pero no esta organizando el lugar.

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WO

Wooselie Destine

I always find what need and its always a dollar or less. I love dollar tree

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AL

Alice Brown

Only one line open. ..store in disarray. Cash

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SK

Sky Rostova

Wasted a lot of money in this place.

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MO

Monica Smith

Excellent shopping

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KE

[email protected] Annkerry1980

Affordable

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SO

Sonia Thompson

Good

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