Category: | Computer Repair Service |
Address: | 2808 N Federal Hwy, Fort Lauderdale, FL 33306, USA |
Phone: | +1 954-566-1600 |
Site: | pstcomputers.com |
Rating: | 3.6 |
Working: | 8AM–5PM 8AM–5PM 8AM–5PM 8AM–5PM 8AM–5PM Closed Closed |
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Brad Reeser
I took a laptop to PST to have the data recovered and transferred to a hard-drive, I provided them. They said the charge would be $90 for data recovery. After a few business days, I called because I did not hear from them. They advised me they were not able to locate any data, and were going to try a couple other methods to locate data. I stopped in and talked with the owner of PST. He reaffirmed the same thing, saying "yeah, let me try a couple other programs I have. Its no time at all, I just set it up and leave it alone for a few hours. If it works, it works. It is easy for us to try". No personal data was ever able to be recovered. 2 days later when I went to pick up my laptop, they had charged me an addition $135 for the extra attempts to recovered data. No mention of this was every communicated on the phone or in person. I paid to have data recovered, regardless of how they do it, or how many attempts they make. Original charge was $90 Non-communicated additional charge was $135 Total charges were $225 for no data, and nothing able to be completed.
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Michelle Edmonds
awful experience. I came to y this place while still under apple care because they were apple authorized. that was my first BIG mistake. I thought they could take care of me. i worked with joy, she did not call back. she took my money and claimed she was cleaning my computer from a liquid spill. She had my computer for close to 2 months and wanted more money to look at it faster. She said there were several things wrong, none of which would be covered by apple care according to her. I picked up my computer after paying her $225 for literally nothing. I took it to apple and they fixed everything for me and $547 that she wanted charge me was completely free. These people are the worlds worst. RUN while you can. They tell you things over the phone and half the time they are all mixed up about whos computer they are actually even looking at. Any positive reviews are completely misleading. I work very hard for my money and these people are criminal.
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Jonathan Bitton
These people deceived me and are straight liars. I went to get my screen fixed, the lady in the front Joy told me it would be $180 to fix it on rush order.. I specifically asked her if it would cost more money after that to fix it and her response was only if it requires additional work.. The next day she calls me and tells me that they can fix the computer its just going to cost an additional $300.. When i called her out, she said that was just to look at the computer and to "run a test" I went there to pick up my mac and they refused to give it to me without having me sign a waiver that protects them.. Joy called the owner he came out and was extremely confrontational, yelling at me in an aggressive manner.. These people are extremely deceiving and will trick you into spending more money with them little by little.. I learned my lesson the hard way.. NEVER TAKE YOUR COMPUTERS TO THIS STORE.. YOU WILL REGRET IT.
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A Private User
Absolutely, the best place to bring your Mac in Broward County. Skip the apple store - they will just end up sending your computer out to someone like PST. They are certified Apple techs and literally know everything there is to know about Macs. Seriously. I brought in my macbook pro on thursday afternoon with a blown fan and some serious, fatal type problems. The computer was diagnosed, parts ordered Friday, and my computer was ready to be picked up Monday. All for about $150 less than was quoted me at the Apple Store. Ask for Joy, she was very nice, straight shooter, and knows everything there is to know about Macs. I couldnt be happier with the service.
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BMC Tackle
I run an e-commerce business. Late Wednesday night my new Mac crashed, was not able to boot. Called Apple, needed to wait 6 days to get in! I took my computer to PST. Joy and Tim took care of me. I picked up my computer this AM, and it is running better than ever. PST is a 1st Class operation, I am so happy that I found them. I strongly recommend their services, These guys are true professionals, and they know computers. They got me hooked up with an awesome external hard drive, and I dropped off my old FRIED Mac so they can breath new life into it. Totally awesome experience, I am very happy with the service I got, extremely positive outcomes, and promptness.
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richard wolfe
WARNING, PST IS A RIPOFF!!! We took my iPad to PST computers for repair. THEY CHARGED ME $90.00 IN ADVANCE. They had it 2 days, and we paid EXTRA because PST said it needed an LCD display. The day after we picked it up it was not working, AGAIN. I phoned PST and spoke to Roy (VERY RUDE). He told me he was IRVIN. We recorded that call. It took us over a week to get the owner Patrick Guertin on the phone. He would not listen to my complaint nor would he listen to the recorded call with his employee and I. WARNING, PST IS A RIPOFF!!!
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Bryan Loconto
Hands down the best place to bring your Mac to get fixed, repaired, maintenance, tips etc. They handle everything for us from updating our office of 10 iMacs to configuring our Mac Mini server. Great customer service and quick turn around time. PST has earned our companys business and we highly recommend them to anyone in the area that needs help with their Mac or PC. Pat, Tim, Joy and the whole staff ROCK!! Thank you guys =)
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Jules Barraclough
This is undoubtedly the best place for any computer repairs in South Florida. Joy is a delight and will always take extra time to explain various option/solutions to your computer problem. I am a Production Designer and I always need my Macs to be at full speed, Joy ensures that this is always the case. I do agree that the sign is easy to miss, please put up a big bold new sign!!
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Julia Thomas
Everyone at the shop is patient, kind, helpful, honest and able to fix my apple. I will now be bringing in my pc for repair. Thank you so much to all the staff. You are wonderful! Thank You to the Apple team, Joy. They tell you what you need and nothing more. I would recommend them to everyone!
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Lory Kenyon
I have been working with PST since the 1990s. Hands down the best MAC people I know. I am still using my laptop that was drowned in milk 5 years ago that all others said could not be fixed! They are honest, fair with cost and extremely helpful with offering advice. Thank you PST!!
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Juan Felaco
The staff was really helpful and quick to get to the problem, and they call you whenever theres an update in the status of the repair. You just have to pay attention if youre driving there because the entrance to the parking lot is easy to miss, and the sign is not that big.
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Joel V
Dropped off a computer for diagnostics, it has been 6 weeks and several phone calls with no progress. Customer service is non-existent here. They have a good reputation for service, but somehow I missed it.